What are the responsibilities and job description for the Accounts Receivable & Collections Spec. position at ProCare Rx?
Job Details
Description
Key Responsibilities
Accounts Receivable
Process customer invoices accurately and in a timely manner.
Apply customer payments (checks, ACH, wire, credit card) to the correct accounts and
invoices.
Prepare daily cash receipts and reconcile AR subledger to the general ledger.
Monitor aging reports and identify delinquent accounts.
Research and resolve billing discrepancies or payment issues.
Maintain detailed and organized customer account records.
Serves as secondary support for daily bank deposit activities.
Collections
Conduct timely collection activities for past-due accounts via phone, email, and written
communication.
Work collaboratively with customers to resolve outstanding balances while maintaining
professionalism.
Investigate and resolve payment disputes, chargebacks, and short-payments.
Negotiate payment arrangements when necessary.
Escalate accounts for further collection action when appropriate.
Reporting & Process Improvement
Prepare and analyze AR aging reports for management.
Assist with month-end close activities, including AR reconciliations and journal entries.
Recommend and support process improvements to strengthen the AR and collections
functions.
Ensure compliance with company policies and relevant regulations.
Qualifications
Associate or Bachelor’s degree in Accounting, Finance, Business, or related field (or
equivalent experience).
2 years of experience in accounts receivable, billing, or collections preferred.
Strong understanding of accounting principles related to AR.
Proficiency with accounting/ERP systems and Microsoft Excel.
Excellent communication and customer service skills.
Strong attention to detail, organization, and ability to prioritize.
Problem-solving mindset with the ability to work both independently and collaboratively.
Description
Key Responsibilities
Accounts Receivable
Process customer invoices accurately and in a timely manner.
Apply customer payments (checks, ACH, wire, credit card) to the correct accounts and
invoices.
Prepare daily cash receipts and reconcile AR subledger to the general ledger.
Monitor aging reports and identify delinquent accounts.
Research and resolve billing discrepancies or payment issues.
Maintain detailed and organized customer account records.
Serves as secondary support for daily bank deposit activities.
Collections
Conduct timely collection activities for past-due accounts via phone, email, and written
communication.
Work collaboratively with customers to resolve outstanding balances while maintaining
professionalism.
Investigate and resolve payment disputes, chargebacks, and short-payments.
Negotiate payment arrangements when necessary.
Escalate accounts for further collection action when appropriate.
Reporting & Process Improvement
Prepare and analyze AR aging reports for management.
Assist with month-end close activities, including AR reconciliations and journal entries.
Recommend and support process improvements to strengthen the AR and collections
functions.
Ensure compliance with company policies and relevant regulations.
Qualifications
Associate or Bachelor’s degree in Accounting, Finance, Business, or related field (or
equivalent experience).
2 years of experience in accounts receivable, billing, or collections preferred.
Strong understanding of accounting principles related to AR.
Proficiency with accounting/ERP systems and Microsoft Excel.
Excellent communication and customer service skills.
Strong attention to detail, organization, and ability to prioritize.
Problem-solving mindset with the ability to work both independently and collaboratively.