What are the responsibilities and job description for the Accounts Receivable Representative – Collections Specialist position at Rooter ProXpress LLC?
Accounts Receivable / Collections Clerk
We are seeking an experienced Accounts Receivable / Collections Clerk to maintain accurate customer accounts, monitor outstanding receivables, and collect payments promptly. The ideal candidate has a strong accounting background, proven collections experience, and excellent organizational and communication skills.
Key Responsibilities
- Prepare and issue accurate invoices in a timely manner.
- Monitor accounts receivable aging reports and follow up on overdue balances.
- Analyze and reconcile customer accounts, investigate discrepancies, and resolve billing disputes.
- Maintain accurate records of payments, collection activity, and customer communications.
- Establish Net 30 accounts for new customers and maintain required documentation.
- Communicate professionally with customers to collect past-due balances and arrange payment plans.
- Prepare and track promissory notes and payment agreements, including payment schedules and follow-up on missed payments.
- Prepare and send certified collection notices and coordinate escalation when necessary.
- Coordinate lien filings in applicable counties, including supporting documentation and deadline tracking.
- Prepare documentation for collection lawsuits and assist with court judgment follow-up and applicable wage garnishment filings, as directed by management or legal counsel.
- Work with insurance companies on accident and damage claims associated with outstanding balances.
- Collaborate with internal departments to resolve payment issues and support collection and recovery efforts.
Qualifications
- Minimum of 5 years of experience in accounts receivable, collections, or a related accounting role.
- Prior collections experience required.
- Strong understanding of accounting principles and financial concepts.
- Proficiency in QuickBooks Online and Microsoft Excel.
- Experience preparing, tracking, and administering promissory notes and payment agreements.
- Excellent attention to detail and accuracy.
- Strong analytical, problem-solving, and organizational skills.
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Strong written and verbal communication skills, including the ability to handle sensitive collection discussions professionally.
Job Type: Full-time
Pay: $22.75 - $23.75 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
Salary : $23 - $24