Accounts Receivable & Collections Spec.

Key Responsibilities

Accounts Receivable

 Process customer invoices accurately and in a timely manner.
 Apply customer payments (checks, ACH, wire, credit card) to the correct accounts and
invoices.
 Prepare daily cash receipts and reconcile AR subledger to the general ledger.
 Monitor aging reports and identify delinquent accounts.
 Research and resolve billing discrepancies or payment issues.
 Maintain detailed and organized customer account records.
 Serves as secondary support for daily bank deposit activities.

Collections
 Conduct timely collection activities for past-due accounts via phone, email, and written
communication.
 Work collaboratively with customers to resolve outstanding balances while maintaining
professionalism.
 Investigate and resolve payment disputes, chargebacks, and short-payments.
 Negotiate payment arrangements when necessary.
 Escalate accounts for further collection action when appropriate.

Reporting & Process Improvement
 Prepare and analyze AR aging reports for management.
 Assist with month-end close activities, including AR reconciliations and journal entries.
 Recommend and support process improvements to strengthen the AR and collections
functions.
 Ensure compliance with company policies and relevant regulations.

Qualifications

 Associate or Bachelor’s degree in Accounting, Finance, Business, or related field (or
equivalent experience).
 2 years of experience in accounts receivable, billing, or collections preferred.
 Strong understanding of accounting principles related to AR.
 Proficiency with accounting/ERP systems and Microsoft Excel.
 Excellent communication and customer service skills.
 Strong attention to detail, organization, and ability to prioritize.
 Problem-solving mindset with the ability to work both independently and collaboratively.