Control Room Operator

Control Room Operator  Salary $19.41 - $41.27 Hourly Location Prince William County, VA Job Type Full-Time (FT) Job Number 202610477 Department OFFICE OF YOUTH SERVICES Division JUVENILE DETENTION CENTER Opening Date 04/16/2026 Closing Date 4/30/2026 11:59 PM Eastern GRADE A13 Hiring Salary $19.41 - $25.78 Description Benefits Questions Introduction Are you just getting started in your career and interested in Security or Command & Control? The Prince William County Office of Youth Services is seeking qualified candidates for a Security Assistant position to work in the control room at our Juvenile Detention Center (JDC). The JDC provides a safe, secure, and supportive environment for court-involved youth ages of 10-17 who are criminally charged pending court adjudication, waiting for transfer to another facility or an appropriate placement. This is an entry-level position for a start to a great career! What We’re Looking For? We're looking for someone to provide general security support in the control room by following established procedures. The Security Assistant must be able to work independently and collaborate with team members to deliver excellent service to staff and the youth in their care. The candidate must be able to operate a multi-line phone system and two-way radios. What You’ll Need to be Successful? We're looking for someone who can multitask in a fast-paced environment. Responsibilities will include monitoring security footage, dispatching units to respond to potential security threats, answering and routing calls, monitoring inmate movement, controlling building access throughout the facility via electronic and manual control systems, and performing a variety of routine clerical functions. What the Job Entails The Security Assistant will work under the general supervision of the Juvenile Detention Center Assistant Superintendent. The role will provide safety and security through the following: Monitoring and controlling all activity within the facility to ensure the safety and security of the juvenile detainees and staff members. Securing access, movement, and communication with all occupants of the building through the use of electronic locks, surveillance cameras and audio equipment. Occasionally accompany staff on transports or perform other duties as required. Satisfactory completion of new hiring training and annual training is required. Minimum Skills & Experience 8th grade education and 0-12 months of related experience in security, customer service, general office administration or experience working with youth. Preferred Skills & Experience: High school Diploma/GED Experience working in safety and/or security First Aid/CPR Training Ability to effectively work with facility personnel Ability to effectively communicate with internal and external agencies Bilingual (English/Spanish) Flexible availability Special Requirements Must pass local, state, and federal background checks Must pass a pre-employment physical/physical fitness test Must pass a Child Protective Services record check Must possess a valid driver’s license with a safe driving record Must pass DMV Record check Must be able to work any shift Must be able to work overtime Must be able to get to work in inclement weather Designated mandatory reporter of child abuse Must pass Handle With Care (HWC) training; CPR & First Aid certification; PREA (Prison Rape Elimination Act) training within 90 days of employment Work Schedule & Location This position is performed on a 12-hour rotating shift, based on the needs of the facility and is located at the PW Juvenile Detention Center 14873 Dumfries Road, Manassas, VA 20112. Hiring Salary Range: $19.41 - $25.78/hr NOTE: The selected candidate will be required to pass a pre-employment background check. ALL OYS staff members are required to provide emergency human services work in the event of an emergency disaster. Prince William County is a beautiful and historic community located thirty miles west of Washington, D.C. With a population of over 485,000, we are one of Virginia’s fastest-growing counties. We have excellent schools, a wide variety of food and shopping outlets, as well as cultural and recreational opportunities for all ages. We also offer great benefits, including: Retirement from the Virginia Retirement System (VRS) 401a and 457 retirement savings and investment plans Paid Annual Leave Paid Personal Leave Paid Sick Leave Paid Holidays Optional Group Medical and Dental Health Plans Optional Group Life Insurance An Employee Assistance Program (EAP) Career Development Opportunities Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF additional information. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE! Employer Prince William County Government Address 1 County Complex Court Prince William County, Virginia, 22192 Website https://www.pwcva.gov/department/human-resources/careers