What are the responsibilities and job description for the AT&T Customer Relations Associate position at Precision Strategies?
Nothing should stand between our customers and reliable connectivity. Precision Strategies, a business consulting and sales firm in the greater Chicago area, is seeking an AT&T Customer Relations Associate to join our sales team. The AT&T Customer Relations Associate meets with customers at our partnered retailers and clearly explains AT&T service options.
As an AT&T Customer Relations Associate, you'll be the bridge between a trusted brand and the customers who deserve to hear from it in their own words. The AT&T Customer Relations Associate’s work spans customer acquisition, sales, and promoting AT&T’s everyday telecommunications value, keeping plan conversations simple and welcoming.
Core Functions of the AT&T Customer Relations Associate:
- Act as a brand advocate for AT&T, delivering compelling in-person demonstrations that showcase the breadth of our core telecommunications services
- Drive customer acquisition by handling sales conversations with our customers, effectively translating AT&T’s value to everyday life
- Facilitate seamless customer acquisition by offering inviting, sales support that makes signing up for AT&T services simple and stress-free
- Review customer usage patterns during in-person sales consultations to recommend the most practical and cost-effective connectivity solutions
- Break down telecommunications options into everyday language during sales discussions to ensure complete transparency without confusing technical terms
- Assist customers with account updates and service changes, providing an accurate and outstanding customer experience
Preferred Skills of the AT&T Customer Relations Associate:
- Persuasive communication skills for relevant sales recommendations
- Comfortable conducting customer service and sales support
- Strong interpersonal skills for building customer trust
- Organized when managing account details and follow-up
- Goal-oriented with a focus on customer satisfaction and sales
- Experience in a customer-focused, sales, hospitality, retail, or equivalent environment is highly desired
- A High School Diploma or equivalent is required
Pay: $1,000.00 - $1,350.00 per week
Benefits:
- On-the-job training
- Professional development assistance
Work Location: In person
Salary : $1,000 - $1,350