What are the responsibilities and job description for the Facility Coordinator II position at Ponce Bank?
Brief Description
Impact
Ensures facilities and security systems are operational, compliant, and effectively maintained. Provides advanced vendor and cross-functional support, acting as a secondary point of contact for escalated issues and Security backup
Responsibilities
Provides advanced support in facilities and security operations, including system administration, staff training, site inspections, compliance activities, and vendor coordination, and branch support.
Essential Functions
Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details.
Competencies (refer to Competencies Library)
Skills
The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature, but may occasionally involve lifting and/or moving materials that weigh up to 70 lbs. Employees in this job must be able to work in an office environment and/or outdoor area and may be exposed to outside weather conditions. Employees in this position are expected to have consistently positive interactions with the public as they will come into regular and frequent contact with internal and external customers and other members of the public during regular business hours.
Requirements
Education/Training
High school diploma or equivalent; post-secondary coursework or certification in facilities management, security, or operations preferred
Experience
3–5 years of related experience, including facilities and/or security systems
Salary
$48,200-$49,500
Your work powers purpose—and service makes it possible.
Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking.
Join a team where your role isn’t just essential—it’s transformative, making a direct impact on the people and communities we proudly serve.
Ponce Bank participates in the E-Verify program.
Impact
Ensures facilities and security systems are operational, compliant, and effectively maintained. Provides advanced vendor and cross-functional support, acting as a secondary point of contact for escalated issues and Security backup
Responsibilities
Provides advanced support in facilities and security operations, including system administration, staff training, site inspections, compliance activities, and vendor coordination, and branch support.
Essential Functions
- Implement and maintain systems managed by Facilities and Security (asset tracking, DocuWare, alarms, camera systems, esuite, ID badge software, scanning systems, etc.).
- Train Facilities staff on systems managed by Facilities/Security.
- Maintain required security training and act as backup for the Security Officer.
- Provide security-related support to staff.
- Conduct full safety and security inspections at all Bank locations.
- Coordinate with branch and departmental staff; maintain strong professional relationships
- Liaise cross-functionally and ensure smooth operational workflows across departments.
- Serve as secondary point of contact for vendors and ensure compliance with security and safety protocols during onsite visits.
- Monitor vendor performance trends and provide recommendations to the Facilities & Vendor Manager.
- Coordinate cross-functional facility and security initiatives with other departments.
- Support audits, reporting, and documentation related to facility and security compliance.
- Lead investigation and resolution of complex or escalated facility issues.
- Comply with all risk management, safety, and regulatory requirements; complete required training.
- Provide reports and updates to the supervisor and compile requested data.
- Respond to facilities-related inquiries within established timeframes.
- Assures adherence to Bank policies and procedures and federal and state regulatory requirements.
- Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed.
- Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details.
Competencies (refer to Competencies Library)
Skills
- Clear communication in English
- Moderate reading, writing, math, and interpersonal skills
- Strong technical proficiency with security and facilities systems
- Ability to operate general office and facility equipment
- Ability to lift up to 70 lbs.
The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature, but may occasionally involve lifting and/or moving materials that weigh up to 70 lbs. Employees in this job must be able to work in an office environment and/or outdoor area and may be exposed to outside weather conditions. Employees in this position are expected to have consistently positive interactions with the public as they will come into regular and frequent contact with internal and external customers and other members of the public during regular business hours.
Requirements
Education/Training
High school diploma or equivalent; post-secondary coursework or certification in facilities management, security, or operations preferred
Experience
3–5 years of related experience, including facilities and/or security systems
Salary
$48,200-$49,500
Your work powers purpose—and service makes it possible.
Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking.
Join a team where your role isn’t just essential—it’s transformative, making a direct impact on the people and communities we proudly serve.
Ponce Bank participates in the E-Verify program.
Salary : $48,200 - $49,500