What are the responsibilities and job description for the Accounts Receivable & General Ledger Supervisor position at Polyglass USA, Inc. / Mapei Group?
Accounts Receivable & General Ledger Supervisor
Location: Onsite in Deerfield Beach
Who We Are
Polyglass is a leading manufacturer of roofing and waterproofing solutions, driven by a commitment to quality, innovation, and exceptional customer service. We are looking for a dedicated and experienced Accounts Receivable Supervisor to lead our AR team, enhance financial processes, and support the continued growth of our organization.
Position Summary
The Accounts Receivable Supervisor is responsible for overseeing the daily operations of the Accounts Receivable function, ensuring accurate customer account management, timely collections, and successful month-end and year-end closing activities. This role will lead and develop the AR team, manage workload distribution, improve processes, and collaborate cross-functionally with Sales, Customer Service, and Finance teams to resolve issues and maintain strong customer relationships.
The ideal candidate is a hands-on leader with strong analytical skills, attention to detail, accountability, and the ability to drive results in a fast-paced manufacturing environment.
Key Responsibilities
- Supervise, coach, train, and develop the Accounts Receivable team.
- Manage daily team operations, including workload distribution, scheduling, performance management, and ensuring departmental deadlines are achieved.
- Foster a culture of accountability, collaboration, and continuous improvement
- Oversee customer accounts, collections activities, and the reduction of past-due balances
- Follow up on outstanding receivables and pursue collections through resolution.
- Perform customer account analysis, investigate payment discrepancies, and resolve billing and account issues.
- Evaluate new customer credit applications by conducting credit checks and recommending credit limits for approval by Sales and Finance leadership.
- Review customer orders on credit hold and determine whether orders can be released based on established guidelines.
- Maintain customer account information, credit limits, and collection records within the ERP systems.
- Process and document write-offs in accordance with company bad debt policies.
- Lead the monthly and annual Accounts Receivable close processes.
- Prepare AR reconciliations, account analysis, journal entries, bad debt reserve support, and related documentation.
- Reconcile accounts receivable and applicable general ledger accounts to ensure accuracy and compliance.
- Provide accurate reporting and supporting documentation for management review.
- Partner with Sales, Customer Service, and other internal departments to resolve issues, improve processes, and prevent billing discrepancies.
- Support internal and external audit requests and ensure compliance with internal controls
- Participate in process improvement initiatives, including readiness and support for D365 implementation.
- Perform additional duties and special projects as assigned.
Required Qualifications
- Associate degree in accounting or a related field required
- Minimum of 8 years of Accounts Receivable experience
- Minimum of 2 years of supervisory or team leadership experience
- Strong knowledge of Accounts Receivable processes, collections management, credit analysis, reconciliations, and month-end close procedures
- Proficiency in Microsoft Office 365 Suite, including Excel, Outlook, Word, Teams, and PowerPoint
- Strong leadership, communication, problem-solving, and organizational skills
- Ability to manage multiple priorities, meet deadlines, and work effectively across departments
Preferred Qualifications
- Bachelor’s degree in accounting or a related field
- Working in a manufacturing environment
- AS-400 or other enterprise-wide ERP systems
- Supporting ERP implementations, including D365 readiness or transition initiatives
Pay and Benefits
In addition to very competitive pay, our benefits are unmatched in our industry and include features that are not available at other local employers
- A FREE health-plan option for employees or premium costs far below industry averages
- 401(k) plans with a company match at 6% - far more free money than most plans in the market
- Tuition Reimbursement. Earn a degree with up to 100% reimbursement on tuition!
- Student Loan Assistance
- Paid Time off
- 10 paid holidays
- Dental and vision
- Gym membership reimbursement
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Life at Polyglass