Executive Housekeeper

Essential Functions:

·        Lead and manage the housekeeping department, including supervising staff, scheduling shifts, and assigning tasks to ensure efficient operations and optimal staffing levels.

·        Develop and implement housekeeping policies, procedures, and standards in accordance with hotel guidelines, regulatory requirements, and brand expectations.

·        Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, orderliness, and compliance with hygiene and safety standards.

·        Coordinate with other departments, such as front office, maintenance, and food and beverage, to prioritize cleaning schedules, address guest requests, and resolve issues promptly.

·        Train and develop housekeeping staff on proper cleaning techniques, equipment usage, and safety protocols, fostering a culture of excellence, teamwork, and continuous improvement.

·        Monitor inventory levels of cleaning supplies, linens, and amenities, and coordinate with purchasing to ensure adequate stock levels and cost-effective procurement.

·        Implement environmentally sustainable practices and initiatives to minimize waste, conserve resources, and promote eco-friendly operations within the housekeeping department.

·        Maintain accurate records and reports related to housekeeping activities, including room occupancy, cleanliness scores, maintenance requests, and staff performance evaluations.

·        Address guest concerns, complaints, and special requests related to housekeeping services in a timely and professional manner, ensuring guest satisfaction and loyalty.

·        Stay updated on industry trends, best practices, and innovations in housekeeping technology, products, and techniques, and incorporate relevant advancements into departmental operations.

·        Must adhere to the company's grooming, uniform, and dress code policies.

·        Assist with varied projects as assigned.

·        Other duties as assigned.