HR Training and Development Specialist

Position Summary:

Designing, delivering, and continuously improving learning solutions that support the strategic and operational goals of the PTL organization. This role partners closely with PTL leadership, HR colleagues, and subject matter experts to assess training needs, develop impactful learning programs, and ensure team members are equipped with the skills, knowledge, and capabilities required for high performance. The Specialist plays a key role in onboarding, professional development, leadership readiness, and continuous learning initiatives, with a focus on driving engagement, operational excellence, and workforce capability across PTL.

Essential Functions:

• Implement meaningful, relevant, team member and manager training and development activities that link to Pilot Thomas Logistics (PTL) goals and objectives and meet the needs of managers.
• Administers, monitors and reports on measurement and evaluation process associated with all training programs.
• Partner directly with all departmental leaders, to identify and prioritize organization learning and development needs.
• Partner with Human Resources management to identify instructional delivery options and makes decisions regarding course design and technology.
• Partner with subject matter experts across the organization and external vendors to ensure the establishment of programs, which enhance performance.
• Establish metrics to measure training effectiveness against course material and bottom line key performance measures.
• Train new team members, ensuring indoctrination into the working cultures and that basic skills and knowledge are covered.
• Facilitate training programs on an as-needed basis.
• Partner with Human Resources management to facilitate forecasting, curriculum development, and implementation of learning programs that create superior educational opportunities for team members using advanced adult learning practices.
• Analyzes and retains session evaluation data and creates recommendations for improving projects/programs as well as conducts needs analysis to determine implementation of new programs.
• Integrates creative solutions for team members concerns based on developmental feedback derived from surveys and other modes of feedback.

Other Functions:

• Special projects as requested.
• Perform other duties as assigned.

Minimum Requirements:

• 2 years in learning, organizational development and instructional system designs.
• Experience supporting employee training programs, onboarding, or continuous learning initiatives.
• Exposure to working with frontline, hourly, or operational teams preferred (PTL or similar environments).
• Highly proficient in the use of Microsoft Suite (i.e. Word, Excel, and PowerPoint), which are all necessary in the creation of both visually and verbally engaging training materials and reports.
• Strategic thinker with exceptional interpersonal, written and verbal communication skills with ability to facilitate instructor-led training (in-person and/or virtual).
• Experience in creating or maintaining training materials (presentations, job aids, SOPs, e-learning content).
• Ability to effectively collaborate internally and externally to achieve goals and promote the mission of PTL.
• Highly organized and ability to work on multiple tasks, priorities and time requirements; correspondence forms; competency in communication skills and computer literacy.

Education:

• Bachelor's degree in Instructional Design, Human Resources Development, Business or related field.
• Equivalent combination of education and experience may be considered.