Inside Sales Administrator

About Piab Group

At Piab Group, we improve our customers' productivity, sustainability, and safety through evolving industrial automation and have done so since 1951. We believe in an automated world where no resources are wasted, and no humans are injured. With annual sales of ~3 billion SEK and more than 1400 employees, Piab is a global organization, serving customers in more than 100 countries from a vast network of subsidiaries and channel partners. Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB.

In 2024, Piab Group acquired Alum-a-Lift, further enhancing its capabilities in ergonomic material handling solutions. Alum-a-Lift designs and manufactures turnkey ergonomic lifting solutions for companies around the world. From single custom units to multiple devices to entire lifting systems, our proven solutions help manufacturers meet their material handling needs safely and efficiently.

You can expect the following with us:

Innovative Culture:
Be part of a team that thrives on creativity and innovation.

Global Impact:
Work with a company that is a world leader in vacuum transport solutions.

Global Presence:
Piab has 25 sales offices and over 900 partners worldwide, ensuring a vast network and global reach

Sustainable Vision:
Contribute to an automated world, promoting safety and efficiency.

Professional Growth:
Access opportunities for continuous learning and career advancement.

Collaboration:
Join a workplace that values collaboration and a wide range of perspectives.

Stable employer:
As part of Patricia Industries and connected to the Wallenberg family, Piab benefits from strong support and a commitment to long-term growth and sustainability.

Job Mission

The Sales Administrator (SA) supports the Sales team and customers by ensuring effective communication between Sales, Engineering, and Marketing. This role is ideal for someone highly organized, detail-oriented, and comfortable in a fast-paced, deadline-driven environment.

Key Responsibilities

Proposal Management:

• Present, track, and update proposal statuses in Salesforce; collaborate with Engineering.

Customer & Internal Communication:

• Follow up with customers and independent reps via email and phone ensuring updates are given across the necessary departments.

Administrative Support:

• Manage and update sales progress in Salesforce.
• Monitor and log customer correspondence promptly to ensure satisfaction.
• Ensure leads from marketing campaigns are updated in Salesforce.

Sales Process Support:

• Assist with RFQs; coordinate with Engineering and Parts departments.
• Ensure all sales communications and updates are reflected in systems and shared internally.

Team Collaboration:

• Coordinate with Sales, Engineering, Marketing, and Finance to meet customer needs.

In this role you are required to act accordingly to the Piab Code of Conduct and know and follow the Piab values, mission and routines.

Requirements

• Bachelor's degree in business, marketing, or related field, or equivalent experience.
• 2-4 years' experience in sales and/or support.
• Experience in engineered solutions or industrial manufacturing preferred.
• Proficient with Salesforce or similar CRM (required).
• Familiarity with sales workflows and event logistics preferred.

Skills

• Detail-oriented with strong organizational skills.
• Excellent communication and teamwork abilities.
• Proficient in Microsoft Office.
• Advanced CRM skills; preference for extensive Salesforce experience.
• Strong reporting skills; able to generate, analyze, and present data.
• Able to manage multiple priorities under deadlines.

Key Interfaces

• This position reports to the Sales & Marketing Manager

Travel

• No regular travel

Job Type

• Permanent

This is what our employees say about us:

"At Piab, I have the chance to leave my own footprint. The low hierarchy means my ideas are heard and valued. #LoveWhereIWork"

How to Apply:

If you are passionate about innovation and want to make a difference in the world of automation, we would love to hear from you Click the following link to upload your CV.

Disclaimer:

Piab Group provides equal employment opportunities to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability, citizenship status, marital status, veteran status, or any other reason prohibited by law.

Piab Group does not make hiring, firing, or recruiting decisions based on workers' citizenship, immigration status, or national origin. However, this position will have to interface with export-controlled items and data. In order to comply with ITAR/EAR requirements, the employee must be a "U.S. Person" or will require special authorization from the US government to access export-controlled items. It is understood that special authorizations are typically
not
granted. This should be considered by any candidate who is not a US Person.

U.S. Persons include:

• U.S. Citizens
• U.S. Nationals
• Lawful permanent residents
• Workers granted refugee status
• Workers granted asylum

Salary : $40,000 - $60,000