Senior Adobe Experience Manager

Key Responsibilities

AEM Authoring & Content Operations

• Serve as the senior AEM authoring expert, providing guidance on advanced authoring capabilities, best practices, content governance standards, publishing workflows, and operational processes.
• Author, edit, optimize, QA, publish, and maintain enterprise websites using Adobe Experience Manager Sites.
• Translate Figma, Adobe XD, or other design mockups into production-ready AEM pages using existing components while ensuring pixel-accurate implementation.
• Ensure all content adheres to established governance standards, accessibility requirements, SEO guidelines, metadata frameworks, tagging structures, and brand requirements prior to publication.
• Perform comprehensive quality assurance to ensure content accuracy, visual consistency, functionality, and cross-device compatibility prior to publication.
• Manage complex content updates across multiple websites and business initiatives while balancing competing priorities and meeting aggressive deadlines.
• Maintain visibility into active content initiatives, dependencies, timelines, risks, and readiness status, proactively escalating issues that could impact delivery.
• Collaborate with UX designers, developers, product owners, marketers, and QA teams to support new features, component enhancements, and content initiatives.
• Participate in requirements gathering and provide recommendations on content strategy, authoring workflows, governance practices, component usage, and platform capabilities.

Website Governance & Health

• Own authoring governance standards, publishing procedures, metadata requirements, tagging standards, content quality controls, and content lifecycle best practices.
• Conduct periodic audits of website content, metadata, tagging, and publishing practices to ensure compliance with established standards.
• Monitor website content health and identify opportunities to improve content quality, consistency, discoverability, operational efficiency, and user experience.
• Establish and maintain documentation, governance standards, training materials, and authoring best practices.
• Ensure content is configured to support searchability, discoverability, SEO performance, content reuse, and AI/LLM content retrieval.

Partner & Vendor Management

• Serve as the primary point of contact for Gradial and other authoring partners, providing training, guidance, quality oversight, and workflow support.
• Train, support, and collaborate with internal authors, agency partners, and Gradial resources to ensure consistent application of authoring standards, publishing workflows, metadata requirements, quality controls, and content governance practices.
• Review work produced by internal and external resources and provide feedback to ensure adherence to established standards and best practices.

Release Readiness & Delivery

• Partner with Development and QA teams to ensure content readiness for releases, component enhancements, and website launches.
• Coordinate content testing, validation, approvals, publishing plans, and launch support activities.
• Support User Acceptance Testing (UAT) by validating authoring functionality, component behavior, personalization experiences, and publishing workflows.
• Identify, document, troubleshoot, and escalate defects while partnering with development teams through resolution.
• Proactively identify risks, dependencies, and readiness gaps that may impact successful delivery.

Content & Asset Governance

• Support Adobe Experience Manager Digital Asset Management (DAM) best practices, including metadata management, tagging, asset organization, and governance.
• Partner with content authors, marketers, and developers to ensure digital assets are properly maintained and easily discoverable.
• Promote consistent asset management practices that support content quality, searchability, content reuse, and website performance.

Optimization & Continuous Improvement

• Partner with Analytics teams to evaluate content performance and identify opportunities for optimization based on user behavior, search trends, engagement metrics, and business goals.
• Continuously identify opportunities to improve authoring efficiency, governance processes, content quality, website performance, and user experience.
• Mentor junior authors and contribute to documentation, standards, training materials, and best practices.
• Recommend improvements to authoring processes, publishing workflows, governance models, and operational practices to increase efficiency and scalability.

Required Qualifications

• 10 years of hands-on experience with Adobe Experience Manager (AEM Sites).
• Strong experience working with Adobe Experience Manager Digital Asset Management (DAM).
• Deep understanding of enterprise content management, content governance, and digital publishing workflows.
• Strong attention to detail with exceptional proofreading, QA, and content validation skills.
• Experience working from Figma, Adobe XD, Sketch, or similar design tools.
• Working knowledge of SEO best practices, accessibility standards (WCAG), metadata strategy, content governance, and digital content optimization.
• Experience authoring with reusable AEM components, templates, experience fragments, and content fragments.
• Experience with metadata management, tagging strategies, and content governance best practices.
• Ability to manage multiple concurrent projects in a fast-paced Agile environment.
• Strong analytical, troubleshooting, organizational, and communication skills.
• Proven ability to collaborate effectively with cross-functional teams including Marketing, Design, Product, Development, QA, Analytics, and external partners.

Preferred Qualifications

• Experience with AEM as a Cloud Service.
• Familiarity with Adobe Experience Cloud products, including Adobe Analytics, Adobe Target, Adobe Launch, or related personalization technologies.
• Experience working with offshore, nearshore, or third-party authoring partners.
• Understanding of headless CMS concepts and Content Fragments.
• Basic knowledge of HTML, CSS, and web technologies to support authoring and troubleshooting.
• Experience working within Agile/Scrum teams using Jira and Confluence.
• Adobe Experience Manager certifications preferred.