Managing Director, Client Business Leadership

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world’s leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide. We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world’s largest advertisers. Finding a better way is our ethos and sums up how we approach everything – from a new client brief to the way we work.

PHD/Omnicom Media Group is seeking a Client Business Lead for the US & Canada. We are responsible for the clients media planning and buying in three regions – US&C, LATAM and EMEA.

The client agency leadership role is one of the most exciting and transformative within the industry. The individual who fills this role works as the guiding hand in crafting a vision for how all channels drive the business, leads the team to ensure the vision comes to life, delivers ongoing thought leadership and training, and continually supports an integrated agency model.

The account is a true partnership with our clients. Together we push each other into exciting territories and orchestrate strategic approaches around culture, content, tech, and data relationships that fuel how the brands navigate the landscape today and tomorrow. Transparency and trust with our clients is paramount.

Leading with empathy is a must. Taking time to ensure our talent is thriving is critical to maintaining our reputation. Our teams have a strong appetite for emerging media, pop-culture, education, and have a strong passion for all lines of the clients business. Our toolbox is ever expanding, and the right mix of people is key to keeping us (client & PHD) ahead of the curve, evolving the business through innovative solutions and driving results.

THE ROLE

The Leader For This Role Must Focus On Action

• Instill a culture of transformation: Proven track record of driving innovation and creativity through media strategies – drive cultural relevance, understand how to operate hyper locally, and ensure that operations are flawless
• Strong critical thinker with robust business acumen: Skilled in resolving complex issues involving people, processes, and systems using logic and common sense
• Solution-oriented: Proactively identifies root causes of problems, rather than merely addressing symptoms
• Proven ability to thrive in fast-paced environments: Quickly pivoting and guiding agency teams effectively
• Many spinning plates, no problem: Exceptional ability to manage and prioritize multiple requests and campaigns simultaneously
• Develop a strong team: Demonstrate success in recruiting, leading, developing, and retaining high-performing teams
  
  

Required Experience

• 15 years of experience in media agency and brand-side leadership roles
• Management of global multi-brand/IAT businesses and growing successful teams for complex, fast-moving accounts.
• Experience consulting and guiding CMO and senior marketers towards new thinking
• Success in a leadership role, developing business transformation, and delivering results
• Strong strategic media planning and marketplace expertise, including large-scale investment strategies (Upfront, JBPs)
• Hands-on knowledge of annual planning and major media budgeting methodologies
• Working knowledge of media technology (ad serving, programmatic, data, cleanrooms, etc.)
• Ability to be flexible and respond quickly to requests
  
  

What You Can Expect

• You will report directly to the PHD US Chief Client Officer & the client Global Business Lead
• Responsible for bringing together the US & Canada for a unified approach
• You’re encouraged to be an active voice in our leadership community at PHD
• The chance to grow the agency, yourself, and your team
• Freedom to collaborate with over 4,000 colleagues in 80 offices worldwide
• A place that cares about your personal passions as much as we do your work
  
  

Measuring Success

Client satisfaction

• Delivering against client business objectives
• Feedback as measured by The Referral Rating & client satisfaction survey
  
  

Product

• Integration & use of Omni
• Leveraging and scaling market-leading practices
  
  

As a result of delivering the above, OMG is expected to grow revenue and improve employee engagement.

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range

$150,000—$250,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

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