Senior Associate, Business Operations

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world’s leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide. We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world’s largest advertisers. Finding a better way is our ethos and sums up how we approach everything – from a new client brief to the way we work.

The Role

Business Operations at PHD is the application of the discipline knowledge to assist teams in meeting project goals, identifying areas of improved efficiency, and enforcement of best practices. This role requires collaboration with a client team, working with or overseeing other Project Managers and sharing of expertise and skills with the broader Project Management community.

Responsibilities

• Integration Management: Define and coordinate the activities across the account's projects.
• Resource Management: Ensure resources are allocated against priorities, and that resource constraints are accounted for in schedules.
• Risk Management: Risk identification, response planning and barrier removal for successful delivery on project timing.
• Scope management: Ensure that the project includes all required work, and only the work required, to complete the project successfully.
• Schedule Management: Knowledge of processes to manage the timely completion of projects.
• Communications Management: Ensure appropriate planning, collection, creation, distribution, storage, retrieval, management and monitoring of project information.
• Stakeholder Management: Identify all persons impacted by the project, managing stakeholder expectations and developing appropriate strategies for effectively engaging stakeholders in project decisions and execution.
• Quality Management: Set forth agency objectives that meet the client/agency standards established at the initiation of the project.
  
  

Qualifications

• Bachelor’s degree in business or a related field
• Media or Operations experience a plus
• 2 years of relevant experience, preferably in an agency or consulting environment
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Strong verbal and written communication skills
• Exceptional attention to detail
• Excellent time management skill
  
  

Nice To Have

• Experience with edia and creative agencies
• Experience with Smartsheet
  
  

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.

Compensation Range

$40,000—$75,000 USD

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.

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