What are the responsibilities and job description for the Product Repair & Failure Analysis Engineer position at Peyton Resource Group?
Product Repair & Failure Analysis Engineer
Location: Plano, Texas
Department: Engineering
Role Overview
Responsible for troubleshooting, failure analysis, repair, and validation of electronic products throughout manufacturing and the RMA lifecycle. Supports PCBAs, electronic subassemblies, cables, mechanical assemblies, box-builds, and finished products, focusing on root-cause identification, component-level repair, product restoration, and final validation.
Key Responsibilities
- Diagnose electrical, mechanical, functional, and assembly failures across PCBAs, subassemblies, cables, and finished products.
- Perform product teardown, disassembly, troubleshooting, component replacement, soldering, and electronic rework.
- Repair SMT and through-hole assemblies, including BGA/QFN/QFP packages, connectors, traces, pads, and cable harnesses.
- Restore and reassemble products according to engineering, workmanship, and quality requirements.
- Investigate RMA and customer returns, reproduce failures, determine root causes, and recommend repair or final disposition.
- Coordinate post-repair testing and validation to ensure products meet functional and quality requirements.
- Collaborate with Test, Manufacturing, Process Engineering, and Quality teams on root-cause analysis, 8D, CAPA, and corrective actions.
- Develop repair procedures, troubleshooting guides, and teardown/reassembly instructions.
- Maintain accurate repair records, failure-analysis reports, and defect data.
- Analyze repair trends to reduce repeat failures, scrap, rework, and turnaround time.
Qualifications
- Experience: 5 years in electronics manufacturing, product repair, failure analysis, RMA investigations, PCBA rework, or electronic troubleshooting.
- Education: Associate degree in Electronics Engineering Technology, Electrical Engineering Technology, Manufacturing Engineering, Mechatronics, or a related field; equivalent hands-on experience accepted.
- Technical Skills:
- Strong knowledge of electronic products, PCBA/SMT manufacturing, box-build, and repair processes.
- Experience troubleshooting complete products down to component and circuit level.
- Ability to interpret schematics, PCB layouts, mechanical drawings, BOMs, test results, and product specifications.
- Hands-on experience with soldering, electronic rework, connectors, cable harnesses, and mechanical assembly.
- Proficiency with multimeters, oscilloscopes, power supplies, and diagnostic equipment.
- Knowledge of IPC-A-610 and IPC J-STD-001 standards preferred.
- IPC-7711/7721 rework and repair experience and RMA/failure-analysis expertise preferred.
- Soft Skills: Strong analytical, problem-solving, communication, and cross-functional collaboration skills.
- Additional Requirements: Proficiency in Microsoft Office and engineering data-analysis tools. English/Mandarin bilingual ability preferred.
James Byron Wolfe | Senior Technical Recruiter| Peyton Resource Group
909 Lake Carolyn Parkway, Suite 350 | Irving, TX 75039
W 408-674-5151
JWolfe@prg-usa.com | www.prg-usa.com
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