What are the responsibilities and job description for the Quality Assurance Manager position at Petersen Inc.?
**Key Responsibilities**
Primarily office-based with occasional exposure to shop/manufacturing environments.
**Equipment Used**
Computer systems and related software, copier, and standard office equipment.
**Availability & Travel**
- Maintain and improve the Quality Management System in alignment with NQA-1, ISO 9000, AS9100, and other applicable standards.
- Manage the quality engineering department to include being a partner to CFT leaders to ensure adequate quality engineering support to include workload balancing, training, and accountability to requirements and due dates as well as ensuring adequate staffing.
- Manage the documentation group to include full responsibility for ensuring document packages are completed accurately and on time.
- Management of the weld engineering team and responsibility to ensure proper training and staffing levels as well as overall responsibility for the management of PQRs and WPSs.
- Participate in problem solving and continuous improvement initiatives.
- Review and interpret specifications, codes, regulations, and contractual quality requirements.
- Support continuous improvement initiatives and promote quality awareness across departments.
- Bachelor's degree in a technical field required (High school diploma with a minimum of eight years of quality-related experience may be considered in lieu of degree).
- Minimum four years of quality engineering experience in a fabrication and machining environment (Eight years required if substituting education requirement).
- Demonstrated experience working with codes, standards, specifications, inspection processes, and NDE.
- Working knowledge of NQA-1, ISO 9000, and AS9100 standards.
- Strong analytical skills with the ability to extract and apply quality requirements from complex documentation.
- Proficiency in Microsoft Office applications.
- Ability to develop procedures, work instructions, and quality documentation.
- Effective leadership and presentation skills for training and audit facilitation.
- Strong communication skills with the ability to engage professionally at all organizational levels.
- Adaptable and capable of managing ambiguity.
- Strong leadership skills, capable of managing a large team.
- Professional and composed under pressure.
- Effective in handling difficult or sensitive situations.
- Able to provide constructive feedback and respond to inquiries in a professional manner.
- Comfortable interacting with internal teams, customers, and external auditors.
- Demonstrates a strong commitment to workplace safety.
- Complies with all safety laws, policies, and procedures.
- Proactively identifies and reports safety risks or violations.
- Must not pose a direct threat to the safety or health of themselves or others.
Primarily office-based with occasional exposure to shop/manufacturing environments.
**Equipment Used**
Computer systems and related software, copier, and standard office equipment.
**Availability & Travel**
- Regular and reliable attendance required.
- Willingness to work overtime as business needs dictate.
- Ability to travel as required to support audits, customers, or business operations.