What are the responsibilities and job description for the Quality Systems Manager position at Petersen Inc.?
**Key Responsibilities**
Primarily office-based with occasional exposure to shop/manufacturing environments.
**Equipment Used**
Computer systems and related software, copier, and standard office equipment.
**Availability & Travel**
Yes
**Disclaimer**
This job description is not intended to be all-inclusive. Management reserves the right to assign or reassign duties and responsibilities at any time.
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- Maintain and improve the Quality Management System in alignment with NQA-1, ISO 9000, AS9100, and other applicable standards.
- Oversee QMS implementation system, including the quality manual, procedures, and standard work instructions.
- Manage the PCAR/corrective action system to ensure timely resolution and systemic improvement.
- Lead internal audit programs and coordinate customer, third-party, and certification audits.
- Develop and deliver QMS training for new hires and ongoing workforce development.
- Review and interpret specifications, codes, regulations, and contractual quality requirements.
- Support continuous improvement initiatives and promote quality awareness across departments.
- Manage supplier quality and the weld engineering team.
- Bachelor's degree in a technical field required (High school diploma with a minimum of eight years of quality-related experience may be considered in lieu of degree).
- Minimum four years of quality engineering experience in a fabrication and machining environment (Eight years required if substituting education requirement).
- Demonstrated experience working with codes, standards, specifications, inspection processes, and NDE.
- Working knowledge of NQA-1, ISO 9000, and AS9100 standards.
- Strong analytical skills with the ability to extract and apply quality requirements from complex documentation.
- Proficiency in Microsoft Office applications.
- Ability to develop procedures, work instructions, and quality documentation.
- Effective leadership and presentation skills for training and audit facilitation.
- Strong communication skills with the ability to engage professionally at all organizational levels.
- Adaptable and capable of managing ambiguity.
- Professional and composed under pressure.
- Effective in handling difficult or sensitive situations.
- Able to provide constructive feedback and respond to inquiries in a professional manner.
- Comfortable interacting with internal teams, customers, and external auditors.
- Demonstrates a strong commitment to workplace safety.
- Complies with all safety laws, policies, and procedures.
- Proactively identifies and reports safety risks or violations.
- Must not pose a direct threat to the safety or health of themselves or others.
Primarily office-based with occasional exposure to shop/manufacturing environments.
**Equipment Used**
Computer systems and related software, copier, and standard office equipment.
**Availability & Travel**
- Regular and reliable attendance required.
- Willingness to work overtime as business needs dictate.
- Ability to travel as required to support audits, customers, or business operations.
Yes
**Disclaimer**
This job description is not intended to be all-inclusive. Management reserves the right to assign or reassign duties and responsibilities at any time.
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