What are the responsibilities and job description for the Associate Account Director position at Petauri Health?
Client Service
- Develop and deliver scientific communications solutions with Senior Leadership Team (SLT) guidance
- Develop project strategy with internal team and client team
- Grow and foster client relationships, building a stronger partnership
- Adhere to all company processes and procedures
- Provide project management and execution, including:
- Implement projects in alignment with client strategy
- Provide oversight to internal team members and collaborate with cross-functional and senior team members
- Conduct regular status meetings with the client project team, internal teams, and external contractors to ensure effective communication, work quality, project flow and process, and timeline development
- Support timeline management and project execution from inception to close
- Facilitate internal communications in collaboration with Project Management
- Review certain deliverables or materials for accuracy and quality
- Proactively assess project challenges, work with the team to identify and implement solutions
- Support team growth and development
- Provide mentorship to the junior level internal team on deliverables
- Develop strong relationships with internal writing, client services, graphics, and support teams
- May manage and develop a team of direct report(s)
- Provide mentorship and critical actionable feedback to team members
- Communicate clearly across departments and to senior management
- Execute live and virtual meetings, including:
- Ownership of all stages of the meeting planning process, from kickoff to onsite support
- Support onsite execution including client interfacing, participant registration, meeting planning and faculty management
- Develop, review and/or print onsite materials
Finance
- Develop and oversee accurate project budgets and timely distribution of invoices, milestone statuses, and reports
- Follow-up with clients on financial and administrative details
- Support development of project estimates and statements of work
- Understand the connection between accurate project- and client-specific financial records and the overall health of the organization
Business Development
- Attend and actively participate in brainstorms related to business development
- Participate in new business pitches when appropriate
- Encourage and facilitate organic growth on active accounts
- Support development of unique programming with SLT