Director of Information Technology

IT Director

Position Summary

The IT Director serves as the strategic technology leader responsible for overseeing all aspects of information technology operations, infrastructure, cybersecurity, enterprise applications, GIS, SCADA, telecommunications, data management, and digital transformation initiatives. This role provides vision, leadership, and direction for the organization's technology strategy while ensuring reliable, secure, scalable, and cost-effective technology solutions that support operational excellence and long-term business objectives.

The IT Director partners closely with executive leadership, department leaders, and key stakeholders to align technology investments with organizational priorities, drive innovation, optimize service delivery, and foster a high-performing technology culture. This position is responsible for technology planning, governance, budgeting, vendor management, infrastructure modernization, cybersecurity, business continuity, and team development while ensuring technology resources effectively support current and future organizational needs.

The ideal candidate is a collaborative, customer-focused, and forward-thinking technology leader with experience managing complex IT environments, leading high-performing teams, driving strategic initiatives, and translating technical concepts into practical business solutions.

Key Responsibilities

Strategic Leadership & Technology Governance

• Develop and execute a comprehensive technology strategy aligned with organizational goals and growth initiatives.
• Serve as a trusted advisor to executive leadership on technology investments, risks, opportunities, and emerging trends.
• Establish and maintain technology governance, policies, standards, and best practices.
• Lead long-range technology planning, modernization efforts, and digital transformation initiatives.
• Evaluate emerging technologies and identify opportunities to improve operational efficiency, customer experience, and business outcomes.

IT Operations & Service Delivery

• Direct and oversee all information technology operations, including infrastructure, networking, cloud services, telecommunications, enterprise applications, GIS, SCADA, and end-user support.
• Ensure the availability, reliability, performance, and security of critical business systems.
• Develop service standards, performance metrics, and continuous improvement initiatives.
• Lead incident response, disaster recovery, and business continuity planning efforts.
• Foster a culture of exceptional customer service and responsiveness across the technology organization.

Cybersecurity & Risk Management

• Lead cybersecurity strategy and oversee the protection of organizational systems, networks, applications, and data.
• Assess, identify, and mitigate technology-related risks.
• Ensure compliance with applicable cybersecurity, privacy, and regulatory requirements.
• Develop and maintain security policies, procedures, and awareness programs.
• Coordinate cybersecurity assessments, audits, vulnerability management, and incident response activities.

Technology Planning & Innovation

• Develop technology roadmaps supporting organizational growth and operational priorities.
• Evaluate and implement new technologies, software platforms, and infrastructure solutions.
• Oversee enterprise architecture, cloud strategy, data governance, and systems integration initiatives.
• Manage major technology projects and modernization efforts from planning through implementation.
• Promote innovation and continuous improvement throughout the organization.

Budgeting & Resource Management

• Develop, administer, and oversee annual operating and capital technology budgets.
• Identify opportunities to optimize resources, improve efficiencies, and reduce costs.
• Manage vendor relationships, contracts, procurement activities, and technology licensing agreements.
• Ensure responsible stewardship of technology investments and organizational resources.

Leadership & Team Development

• Build, mentor, and lead a high-performing technology team.
• Establish clear goals, performance expectations, and development opportunities.
• Foster a culture of accountability, collaboration, innovation, and continuous learning.
• Support workforce planning, succession planning, recruitment, retention, and employee engagement initiatives.
• Create an environment where employees are empowered to contribute and grow professionally.

Stakeholder Engagement & Communication

• Build strong partnerships with leadership, operational teams, vendors, consultants, and external stakeholders.
• Translate complex technical concepts into clear business recommendations.
• Communicate technology strategies, project updates, risks, and opportunities to diverse audiences.
• Collaborate across departments to understand operational needs and develop effective technology solutions.

Qualifications

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Public Administration, Engineering, or a related field required.

Master's degree preferred.

Experience

• Seven (7) years of progressively responsible information technology experience.
• Significant leadership and management experience overseeing complex technology environments.
• Experience leading infrastructure, cybersecurity, cloud computing, enterprise applications, and technology modernization initiatives.
• Experience managing technology budgets, vendor relationships, contracts, and capital projects.
• Demonstrated success building and leading high-performing teams.
• Experience supporting multi-site, highly regulated, or mission-critical environments preferred.

Preferred Certifications

• Project Management Professional (PMP)
• CISSP
• CISM
• ITIL
• Microsoft, AWS, Azure, Cisco, or other relevant technology certifications

Knowledge, Skills & Abilities

• Advanced knowledge of IT infrastructure, networking, cybersecurity, cloud computing, enterprise applications, and data management.
• Strong understanding of technology governance, enterprise architecture, and digital transformation.
• Knowledge of project management methodologies, including Agile and traditional frameworks.
• Exceptional strategic thinking, leadership, and problem-solving abilities.
• Strong financial, budgeting, and resource management skills.
• Ability to prioritize multiple initiatives and manage competing demands.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to build strong working relationships across all levels of an organization.
• Ability to communicate technical information to non-technical audiences.
• Strong customer-service orientation and commitment to operational excellence.

Why Join Us?

This is an opportunity to lead technology strategy and innovation for a growing organization while making a meaningful impact on operations, infrastructure, customer experience, and long-term business success. The IT Director will play a critical role in shaping the future technology landscape, driving modernization efforts, and building a culture of excellence that supports organizational growth for years to come.