Ocean Import Coordinator

Ocean Import Coordinator | Naperville, Illinois | Hybrid work schedule

Our client is seeking a detail-oriented and customer-focused Ocean Import Coordinator to join their growing freight forwarding team in Naperville, Illinois. This hybrid position offers the opportunity to work both remotely and in-office while managing the full cycle of ocean import shipments from origin to final delivery.

Compensation & Benefits

• Competitive salary up to $68,000, based on experience
• Hybrid work schedule (combination of remote and in-office)
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match (if applicable)

Key Responsibilities

• Coordinate and manage end-to-end ocean import shipments (FCL and LCL)
• Track cargo movement from origin through final delivery and proactively resolve issues
• Prepare, review, and process import documentation including bills of lading, arrival notices, ISF, and delivery orders
• Communicate with overseas agents, carriers, customs brokers, truckers, and warehouses
• Ensure compliance with U.S. Customs and Border Protection (CBP) regulations
• Monitor shipment milestones and provide timely updates to customers
• Verify freight rates, review invoices, and ensure accurate billing
• Maintain accurate shipment records in the company’s TMS/operating system
• Deliver exceptional customer service while meeting deadlines and service level expectations

Qualifications

• 2 years of experience in ocean import operations within a freight forwarding environment
• Strong knowledge of ocean import documentation and customs compliance
• Familiarity with Incoterms, ISF filing, and CBP regulations
• Excellent organizational and time-management skills
• Strong written and verbal communication abilities
• Proficiency with freight forwarding systems and Microsoft Office
• Ability to work independently in a hybrid setting and collaborate with a team