What are the responsibilities and job description for the Inside Sales Representative position at People Freight | Freight Forwarding & Logistics Recruitment Specialists?
Inside Sales Representative | Wood Dale, IL | Hybrid working – 2 days remote
This is an excellent opportunity for someone with freight forwarding sales experience who enjoys developing new business, nurturing customer relationships, and working closely with operations to deliver exceptional logistics solutions.
The successful candidate will be responsible for generating new business opportunities, managing customer accounts, preparing competitive freight quotations, and supporting customers with tailored international air and ocean freight solutions.
Benefits
- $75,000 - $80,000 base salary.
- Performance-based bonus.
- Hybrid working - 2 days remote.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and company holidays.
- Career development and progression opportunities.
- Supportive and collaborative team environment.
Key Responsibilities
- Develop new business opportunities through outbound calls, email campaigns, and lead generation.
- Build and maintain strong relationships with new and existing customers.
- Prepare competitive air and ocean freight quotations for import and export shipments.
- Follow up on quotations to maximise conversion rates and win new business.
- Identify opportunities to grow existing customer accounts through cross-selling and upselling.
- Work closely with pricing and operations teams to ensure accurate rates and seamless service delivery.
- Maintain customer records and sales activity within the CRM system.
- Negotiate rates with customers while maintaining company profit margins.
- Stay informed on market trends, carrier capacity, and freight rates.
- Consistently achieve and exceed monthly sales targets and KPIs.
Requirements
- Minimum 2 years of experience in inside sales within an international freight forwarding company.
- Strong knowledge of international air and ocean freight services.
- Experience preparing freight quotations and following up on sales opportunities.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to manage multiple priorities in a fast-paced environment.
- CRM experience preferred; CargoWise experience is highly desirable.
- Self-motivated with a proactive and results-driven approach.
Salary : $75,000 - $80,000