What are the responsibilities and job description for the Air Export Agent position at People Freight | Freight Forwarding & Logistics Recruitment Specialists?
Air Export Agent | Wood Dale, Illinois | Hybrid work schedule
The Air Export Agent will manage end-to-end air export operations, ensuring timely, compliant, and cost-effective movement of international cargo. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced logistics environment.
Benefits
- Competitive compensation up to $70,000 annually
- Hybrid schedule: combination of in-office work in Wood Dale, IL and remote flexibility.
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company contribution
- Career development and advancement opportunities
Key Responsibilities
- Coordinate all aspects of air export shipments from booking to final delivery.
- Prepare and process export documentation including MAWB/HAWB, commercial invoices, packing lists, AES filings, and Letters of Instruction.
- Communicate with airlines, co-loaders, trucking companies, and overseas partners to ensure efficient cargo movement.
- Track and trace shipments, proactively addressing delays or exceptions.
- Provide accurate and timely customer updates and maintain strong client relationships.
- Ensure compliance with TSA, U.S. Customs, and international export regulations.
- Arrange cargo pickup, consolidation, and delivery to airline terminals.
- Negotiate rates with carriers and vendors as needed.
- Maintain shipment data within company systems and prepare billing/invoicing.
- Support continuous improvement efforts in operational efficiency and customer service.
Qualifications
- 2 years of experience in air export operations within freight forwarding (required).
- Strong knowledge of TSA regulations, AES filings, and export compliance.
- Familiarity with airline bookings, cargo terminals, and international documentation.
- Proficiency in transportation management systems (TMS) and Microsoft Office Suite.
- Excellent organizational skills and ability to prioritize multiple tasks.