Director of Human Resources

Job Summary

The Director of Human Resources manages HR operations for Penick Village and serves as a trusted resource for leaders and employees. This role supports employee relations, recruitment and retention, compensation and benefits, compliance, training, safety, workers’ compensation, HR systems, and policy administration in alignment with the organization’s mission, values, workforce needs, and regulatory requirements.

Work Location: This position is based at the company’s Southern Pines, North Carolina, location. The standard schedule is Monday through Friday, with occasional evening or weekend work and regional travel.

Job Relationships

Works collaboratively with employees, department leaders, executive leadership, residents, families, vendors, regulatory agencies, and the Board of Directors to support effective HR service and consistent workplace practices.

Education and Training

Bachelor’s degree from an accredited four-year college or university in Human Resources, Business, or related field preferred, and 10 years of experience in HR; required.

HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR a plus.

Experience

5 years of demonstrated experience in team management/development is required.

Prior HR leadership experience in a healthcare, senior living, long-term care industry preferred. Minimum seven years of progressive HR experience required, including employee relations, compliance, recruitment, benefits, compensation, training, and HR operations.

Key Competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Strong working knowledge of HR principles, employment law, employee relations, benefits, compensation, recruitment, training, safety, and compliance.

Ability to apply policies, procedures, laws, and organizational standards fairly and consistently.

Excellent communication, judgment, confidentiality, problem-solving, documentation, organization, and follow-through skills.

Ability to build effective working relationships.

Ability to use HR systems and data to support sound decision-making.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to speak effectively before groups of employees and professionally present information to leadership groups and residents.

Knowledge of Microsoft Office suite software (word, excel, power point and outlook) and ability to navigate and research the Internet, SAP/HCM, and Payroll database software.

Core Educational Requirements

Bachelor’s degree in human resources, business, or a related field.

Master’s degree (MBA or MS-HR) is preferred.

Professional certification: SHRM-CP or PHR, SHRM-SCP or SPHR preferred.

Experience Requirements

10–15 years of progressive HR experience is ideal, including broad exposure to HR functions (talent, compensation, compliance, employee relations).

Minimum 5 years in HR leadership in multiple HR functional areas required.

Penick Village is seeking an experienced, service-minded Director of Human Resources to lead HR operations and support a positive, mission-centered workplace. Reporting to the Chief Financial Officer, this role oversees employee relations, recruitment and retention, compensation and benefits, compliance, training, safety, workers’ compensation, HR systems, and policy administration. The ideal candidate is a trusted advisor with strong leadership, communication, judgment, and relationship-building skills who is committed to supporting employees and advancing exceptional service across our community.