Household Goods Coordinator - Japanese bilingual

Title

Household Goods Coordinator - Japanese bilingual

Location:

Peabody, MA State

Salary Pay Range

Min: USD $20.58/hour

Max: USD $30.89/hour

A Japanese logistic company is hiring Household Goods Coordinator - Japanese bilingual.

Responsibilities

• Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move.
• Customer Service; ability to effectively communicate by email or phone with the customer to complete necessary documents required to coordinate the move.
• Ensure all documentation relating to shipment is properly completed as required.
• Interact closely with the moving team in preparation of the customer goods.
• Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods.
• Establish and maintain a professional working relationship with the moving team.
• Prepare packing materials.
• Pack, unpack and move household goods at customer sites and our warehouse in a safe manner that prevents damage.
• Assist with loading and unloading of truck/van and driving company truck/van (no CDL required) when needed.
• Must demonstrate and maintain professional, courteous and respectful working relationships with customers, all employees and vendors at all times.
• Verify counts and condition of goods handled and make accurate reports of overages, shortages, or damages.
• Use forklift to load and unload trucks and store goods.
• Perform general warehouse work and general business support functions as required.
• Provide assistance to Warehouse Department when HHG Department is not busy.
• General business support function as assigned.
  
  

Qualifications

• Bilingual English/Japanese; ability to read, write & speak English and Japanese.
• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook.
• Ability to clearly communicate directions to the driver and moving team.
• Ability to work overtime to meet the customer needs.
• Strong customer service skills.
• At least 1 year of experience in customer service.
  
  

Organizational Relationships

Will work with all levels in the organization as well as customers.

Work Environment

(With or without accommodations) This position is a combination of sedentary office work, which involves sitting, typing, filing, and conversing on the phone and physical labor in warehouse and customer sites.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Client Offers a Generous Employee Benefits Package Including

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match.
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.
  
  

Please email your resume to cschultz@pasona.com