Administrative Technician III (Permitting, Multiple Opportunities)

Use the Job ID based on the Position Location as follows

Specialized customer contact and clerical work involving telephone and personal contact, the receipt and recording of revenue, and maintaining/updating information into various specialized databases. Responsible for answering inquiries and furnishing information to customers by telephone and in person, receiving payments and maintaining records, reviewing and processing related paperwork, and preparing and reconciling reports. Work is performed under general supervision and is reviewed through conferences, reports, and evaluation of results obtained.

QUALIFICATIONS

• Graduation from high school or an equivalent recognized certification; minimum of two (2) years of responsible office experience, which includes six (6) months reviewing, overseeing, or leading the work of others.

PREFERRED QUALIFICATIONS

Preferred qualifications include:

• Experience performing customer service in person and over the telephone (must specify on application),

• Experience working in a call center or high-volume customer service environment in a governmental setting,

• Experience following various stages in processing procedures and processing paperwork in accordance with established procedures (must specify on application), and

• Experience providing information correctly and concisely, orally and in writing.

BENEFITS

Palm Beach County offers a competitive and comprehensive benefits package designed to support the well-being and financial security of our employees:

• Health, dental, vision, life, and disability Insurance

• Generous leave benefits: Vacation, sick leave, and 13 paid holidays annually

• Florida Retirement System (FRS): Choice of Pension Plan or Investment Plan

• 457(b) deferred compensation program

• Public Service Loan Forgiveness (PSLF): Eligible public service employment may qualify you for federal student loan forgiveness

• Paid parental leave

• Tuition reimbursement program

• Additional benefits and employee perks

All employees of Palm Beach County may be required to work before, during and/or after a natural or man-made disaster or hurricane.

In accordance with Affirmative Action requirements of Sec. 503 of the Rehabilitation Act of 1973, as amended, and provisions of the Americans with Disabilities Act of 1990, the County provides reasonable accommodation. If you need a reasonable accommodation for interviewing or initial employment, please notify the Palm Beach County BCC Human Resources Department. EO/AA Employer M/F/D/V; (Drug Free Work Place).