Field Service Specialist

For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.

The Field Service Specialist's primary role is to service and repair Palfinger customer’s equipment at customer’s or related location. This position will be field based and travel across the US.

• Travel to Job sites and perform field service repairs, updates and troubleshooting for mobile bucket trucks while using high degree of independent judgment.
• Perform maintenance as assigned per regional manager and as schedule.
• Schedule work and move onto the next task without supervision.
• Communicate on mechanical issues and needed repairs their regional managers.
• Responsible for daily service documentation that consists of estimates, work order authorization, ordering and recording parts, labor, and inventory documentation.

• High School or GED expected minimum.

• 2–3-years mechanical experience or training with emphasis in the area of bucket trucks preferred.

• Ability to travel up to 80% throughout the eastern seaboard Monday through Friday.

• Strong computer skills with knowledge of Windows applications, including Word, Excel, PowerPoint, CRM system.

• Proven ability to work independently, to take initiative and be resourceful.

• Must speak, read, and write English.

• Competitive compensation: $28.00 - $32.00 per hour (depending on experience)

• 401(k) with Company match.

• Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered.

• Paid Company holidays and paid Personal Time Off (PTO).

• Opportunity for continuous learning and career growth.

This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled

You should be proficient in:

• Customer Service
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Aerial & Utility Equipment Systems
• Equipment Repair & Maintenance
• Automotive Repair & Service Systems