Heavy Equipment Field Service Specialist

PALFINGER has been innovating crane and lifting technology for over nine decades. We turn customer needs into integrated solutions and cultivate a workplace where people grow, collaborate, and excel.

• Location: Remote role serving the Detroit, MI area
• Reports to: Regional Field Service Manager
• Focus: On‑site service of PALFINGER customers’ truck‑mounted equipment

• Field diagnostics and repair for articulating cranes, truck‑mounted forklifts, conveyors, trucks, and trailers—independently and decisively.
• Quarterly preventive maintenance aligned to customer schedules.
• Annual DOT inspections and warranty service execution.
• Emergency and unscheduled troubleshooting during and after standard hours.
• Effective communication of issues, findings, and recommended repairs to job‑site and fleet stakeholders.
• Accurate, timely documentation: estimates, work order authorization, parts ordering/recording, labor reporting, and inventory tracking.
• Strict adherence to state and federal safety regulations.
• Uphold cleanliness and organization of company vehicle, equipment, and work areas.

• Demonstrated skill in mechanical, hydraulic, and electrical systems; strong diagnostic capability; welding proficiency.
• Ability to work outdoors in all weather; able to sit/stand/bend/squat/crouch/reach and lift 75 lbs for extended periods.
• Minimum 3 years of mechanical experience or training, focused on articulating cranes and forklifts.
• Proficient in English (speak/read/write).
• CDL in hand or obtained within 60 days of hire.
• Personal toolset required; PALFINGER supplies proprietary tools.

• Customer Service
• OEM (Original Equipment Manufacturing)
• Construction Equipment Maintenance
• Heavy Equipment Repair
• Troubleshooting Skills
• Mechanical Troubleshooting Skills
• Electrical / Electronic Systems
• Lift Truck Repair & Maintenance
• Diesel & Heavy Equipment Systems
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Crane & Lifting Equipment Systems
• Aerial & Utility Equipment Systems
• DOT & Equipment Inspection Compliance
• Equipment Repair & Maintenance

• Competitive compensation
• 401(k) with company match
• Medical, dental, vision, life, AD&D, and short‑/long‑term disability (as applicable by state); wellness program
• Paid company holidays and paid PTO
• Ongoing learning and career growth opportunities

As a technology and mechanical engineering leader, we empower our teams to reach up, reach out, and reach beyond—transforming complex needs into seamless solutions.

This description reflects the general nature of the role and is not a complete list of duties; other responsibilities may be assigned. PALFINGER is not utilizing any external recruiting agencies for this opportunity.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled