Lead Teamcenter Application Support

Job Title: Lead Teamcenter Application Support

Location: Fort Worth, TX 76134

Work Arrangement: Onsite

Employment Type: Contract

Duration: 16 months

Pay Range: $50.15/hr. to $51.69/hr. on W2 | $60.00/hr. to $67.20/hr. on C2C

Domain: Medical Devices | Manufacturing & PLM

Application Deadline: June 23, 2026

SKILLS REQUIRED

Primary (Must-Have):

✔️10 years of Siemens Teamcenter Application Support experience (L2/L3 level)

✔️Expertise in Teamcenter Unified & Active Workspace (AWC) environments

✔️Hands-on Teamcenter Administration and Configuration

✔️Core module troubleshooting (BOM, Workflow, Change Management, Document Management)

✔️Management of integrations with upstream/downstream systems (CAD tools, SAP/ERP, MES)

✔️Incident, Service Request, and Problem Management (including Root Cause Analysis)

Secondary (Good to Have):

✔️Experience interfacing with Siemens GTAC for complex technical escalations

✔️Track record of driving shift-left or automation initiatives within PLM support

✔️Knowledge of validation support environments (SIT/UAT/Production)

✔️Development and maintenance of runbooks, SOPs, and technical knowledge base articles

POSITION OVERVIEW

We are seeking a highly experienced Lead Teamcenter Application Support Specialist to oversee and manage critical product lifecycle management (PLM) infrastructure on-site in Fort Worth, TX. Sitting within our specialized enterprise applications function, this individual will lead L2/L3 support operations to ensure the high availability, stability, and optimal performance of Siemens Teamcenter Unified and Active Workspace (AWC) environments. Serving as the technical anchor for a dedicated Teamcenter support team, the ideal candidate will possess over 10 years of functional and administrative expertise to successfully triage complex issues, manage critical upstream/downstream integrations, and drive continuous service improvements for a global engineering and manufacturing user base.

ROLES & RESPONSIBILITIES

✔️Lead L2/L3 application support for Siemens Teamcenter Unified & Active Workspace (AWC) environments, ensuring system stability, high availability, and performance compliance.

✔️Own the end-to-end incident, service request, and problem management lifecycles, performing root cause analysis (RCA), resolving defects, and mitigating systemic platform risks.

✔️Provide comprehensive functional and technical troubleshooting across essential Teamcenter modules, including Bill of Materials (BOM), Workflows, Change Management, and Document Management.

✔️Support and monitor system integrations connecting Teamcenter to enterprise infrastructure, ensuring consistent data flows across CAD tools, SAP/ERP systems, MES, and proprietary third-party applications.

✔️Collaborate and coordinate with L1 support, core infrastructure teams, third-party vendors, and Siemens GTAC to facilitate swift issue triage, compliance escalations, and SLA resolution.

✔️Manage application health monitoring, log file analysis, and proactive system health checks to minimize operational downtime and systematically reduce inbound ticket volumes.

✔️Assist with release management initiatives, supporting deployments, minor enhancements, system patches, and validation protocols across SIT, UAT, and production environments.

✔️Maintain enterprise performance KPIs, track strict service SLAs, compile compliance metrics, and execute process optimizations like shift-left automation.

BENEFITS

Medical | Dental | Vision | 401(k)

EEOC Compliance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.