Unarmed Security Site Supervisor

Job Description:

Overton Security is currently hiring for an Unarmed Security Site Supervisor in the Los Angeles area for a local Shopping Center. The ideal candidate will be responsible for maintaining a safe and secure environment for our clients, employees, and visitors. This role requires keen observation skills, the ability to respond effectively to emergencies, and a commitment to upholding safety protocols.

Schedule:

Monday- 10AM- 6:30 PM

Tuesday- 10 AM- 6:30 PM

Wednesday- 10 AM- 6:30 PM

Thursday- 10 AM- 6:30 PM

Friday- 10 AM- 6:30 PM

Saturday- OFF

Sunday- OFF

Weekly Hours: 40

Duties Required But Not Limited to:

• Must effectively manage and supervise a staff of over 10 Site Leads and security officers.
• Takes proactive steps to provide a safe and secure working environment for staff and visitors.
• Maintains high interaction with tenants, property management, security management, customers, and officers.
• Must oversee their calendar, ensure staff are notified of all service appointments, and confirm once a service request is complete.
• Promptly respond to emails, calls, and texts from clients, site personnel, and management to ensure timely handling of all service requests.
• Creates the Post Orders and provides detailed instructions for security personnel.
• Making sure ALL officers are properly trained, familiar with the property, maintain well-dressed per uniform requirements, and be knowledgeable on how to respond to various situations
• Be instrumental in training and proofreading various reports.
• Actively observes officers in their element and evaluates their performance and conduct in the moment.
• In charge of enforcing all client and company policies, and procedures.Able to handle most issues that involve scheduling such as accommodating an officer's personal circumstances, processing time-off requests, or providing current schedule updates resulting from a call-off or a no-show for a shift.
• Fill in for coverage as necessary.
• Ability to work with confidential and classified information.Ensure all areas within property lines remain neat, clean, and in good order.
• This includes verifying that all equipment is in safe working condition for all patrons.
• Resolve site issues or conflicts and escalate matters to the Account Manager as necessary.
• Communicate exact details of site issues or equipment needs to the Account Manager to facilitate solutions and goals.
• Performs continuous patrol tours for the entire shift
• Documentation via electronic device throughout the shift
• Inspections of Common Areas (Trash Enclosure, Vacancy Units, Roof Access)
• Submit detailed reports with pictures
• High Visibility Customer Service
• Respond to Calls for Service (High Activity)
• Work with Vendors and Tenants
• Multiple Offer Post Trespassing Enforcement (High Activity)
• Parking Enforcement (High Activity)
• Support the Site Manager in monitoring the integrity and professionalism of the site
• Supervises a team of 4 security officers
• Maintains high interaction with tenants, property management, security management, customers, and officers.
• Ensures compliance with the Post Orders and provides detailed instructions for officers
• Assist in observing officers in their element and reviewing reports and activity
• Be instrumental in training and proofreading various reports.

Qualifications

• Associate Degree in Criminal Justice or 5 years of equivalent work experience
• Previous contract security, management experience, preferred but not required military or law enforcement experience
• Must have good interpretation of the sites Distribution of Responsibilities
• At least 5 years of business management, operations, or supervisory experience
• Report writing skills is a MUST
• Experience in developing, motivating, and training staff
• Outstanding interpersonal and communication skills REQUIRED
• Ability to work in a team-oriented management environment with the ability to work independently
• Previous scheduling experience preferred but not required
• Ability to multitask and consistently meet project deadlines (attention to detail a must)
• Well developed skills in organization and decision making
• Bi-Lingual Spanish/English speakers a plus
• Strong computer and smartphone skills needed
• Must have a clean driving record:
• Must provide a recent DMV printout and sign a motor vehicle record release
• For insurance purposes, all candidates must be at least 25 years of age.
• Mobile Patrol position. Must pass driver's background check.
• Valid DL required.
• A safe driving record is a condition for employment as a driver.
• The driver must have three or more current years of verifiable over-the-road experience and a valid US CDL
• Candidates cannot have more than 3 tickets or
• 2 Tickets and 1 accident
• No more than 1 accident
• No major traffic violations (i,e DUI, DWI, DWLS, FMFR)

Additional Notes:

For further information and job screening, call 800-343-1901 and ask to speak with a Recruiter.

Overton Security Services (OSS)

EOE

PPO-15626

#overtonA

Pay: From $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Security: 5 years (Required)
• Security Supervisory: 3 years (Required)

Language:

• English (Required)

License/Certification:

• Guard Card (Required)
• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $22