Technology Analyst - Software & Training Administrator

Otter Tail County is accepting applications for a Technology Analyst. The position will be responsible to cross-train in a variety of areas, with the primary job duties being software and training administrator. The purpose of this position is to perform IT system administration activities, which includes coordinating the configuration, testing, and implementation of networks, operating systems, servers, desktops, and related application software upgrades; applies applicable software patches, fixes, system parameters, and other related items. Analyzes complex IT problems or information; determines system capacity and recommends system changes; suggests, designs, tests, implements, trains, troubleshoots, and evaluates complex IT solutions. The deadline to apply is May 5, 2026. Examples of Duties: Software and Training Administrator Serve as System Administrator and Business/Software Analyst, overseeing enterprise applications and technical operations. Lead the county s Technology Committee and coordinate technology-related initiatives. Manage countywide technology education programs, including coordinating external training opportunities. Provide expertise and support for enterprise software platforms such as Microsoft 365, Webex, Adobe, and other countywide and department systems. Conduct new-employee technical onboarding and ongoing user training. Develop workflows, project plans, and process improvements for IT system enhancements. Act as a liaison between county leadership and technical teams, facilitating meetings and presenting analysis and recommendations. Apply strong knowledge of software development concepts and data modeling to support system design and decision-making. Communicate effectively with stakeholders across technical and non-technical groups. Manage diverse projects requiring a balance of business process understanding and technical expertise. Monitor system performance, gather user feedback, and identify opportunities for system improvement. Focus on technical implementation, system integration, and ensuring optimal system interaction across platforms. (See website for continued examples of duties.) Supplemental Information: This position is regularly scheduled to work 40 hours per week, Monday-Friday, 8:00-4:30, with the potential for evening or weekend hours. The 2026 starting salary for this position is $72,654 annually, depending on qualifications, with career advancement to $121,680. The selection process will include an online employment application and supplemental questionnaire. Semi-finalists will be invited to interview. Prior to hire, finalists will be required to pass a background investigation and reference check. A standard twelve month probationary period applies. How To Apply To apply for this position, go to: https://ottertailcounty.gov/employment. Online applications are stored on a secure site. Only you and authorized employees of Otter Tail County have access to the information submitted. When filling out any employment application materials for Otter Tail County, you must include your entire employment and education history. Failure to do so may render your application incomplete. Veterans Preference Eligible veterans as defined by Minnesota Statute 197.447 may claim Veterans Preference during the hiring process. A DD214 and required supporting documentation must be included with the employment application to receive preference. Background Investigation All employment offers are contingent upon the applicant passing a background investigation which may include, but are not limited to, gathering information from the following sources: Bureau of Criminal Apprehension, other law enforcement agencies, court documents, educational institutions, previous employers, Minnesota Driver and Vehicle Services, military records, Immigration and Naturalization Services, and known associates of the applicant. Criminal convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. Making false statements or withholding information during the application or background investigation process will cause you to be barred from employment or removed from employment. Otter Tail County is a tobacco-free workplace. Otter Tail County does not discriminate on the basis of political affiliation, race, color, creed, religion, age, national origin, sex (pregnancy, gender identity, sexual orientation), marital status, familial status, status with regard to public assistance, membership or activity in a local commission, disability, or genetic information. Equal Opportunity Employer