Administrative Assistant - KOC West

Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Administrative Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time Administrative Assistant at the West location who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice.

At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care — every patient, every time. And we've been doing just that since our founding in 1930. 

Key Responsibilities:

• Provides administrative support to site manager and providers

• Maintain patient confidentiality and compliance standards

• Work closely with credentialing and revenue cycle departments

• Support calendar creation and maintenance

• Various department administrative duties

Preferred Experience and Qualifications:

Knowledge, Skills, and Personal characteristics:

• Knowledge of KOC operations, policies, and procedures.

• Knowledge of provider professional requirement.

• Basic knowledge of medical terminology.

• Knowledge of and proficiency in use of electronic health record software.

• Proficient in use of various forms of office technology including Microsoft Word, Excel and Google products including but not limited to Google Calendar. Should have working knowledge of computer operating systems, printers, copiers, phone system, postage machine, etc. as well as the ability to assist physicians and other staff members with these when necessary.

• Must be dependable, timely, organized and self-starter.  Must be able to work with minimal supervision.

• Promotes good public relations and customer service at all times.

Education and Experience:

• • High School Diploma or GED.

  • Experience in Medical office setting preferred.

Why Join KOC:

• Full-time and part-time schedule with flexibility

• Training and mentorship in orthopaedics

• Strong collaboration with referring orthopaedic surgeons

• Modern, well-equipped facilities in a trusted clinical setting

• Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:
Low-cost, high quality medical, dental, and vision coverage
401(k) with profit sharing
Life insurance and long-term disability
Generous paid time off (PTO)
Employee discounts and more

Knoxville Orthopaedic Clinic was proudly recognized as a Top Workplace for 2025! Apply today to become part of a team making a difference in orthopaedic care — every patient, every time.