What are the responsibilities and job description for the Information Technology Operations Manager position at Optomi?
Optomi, in partnership with our client, are seeking an experienced Senior IT Manager/IT Operations Manager, to join their team on a direct hire basis.
This role is hybrid in Chamblee, GA with travel requirements of once or twice a month.
We are seeking a Senior IT Manager to lead enterprise systems execution, integrations, and technology operations across a growing portfolio of businesses. This role sits between an IT Manager and Director of IT — ideal for a highly capable, hands-on leader who excels in execution, systems standardization, and scaling IT in a private-equity environment.
You’ll oversee key technology initiatives including software implementations, M&A integration, call center/phone system buildout, device management, and conversion from a Google environment to a Microsoft-based enterprise stack.
This role is perfect for someone who thrives in a fast-paced, rapidly evolving corporate environment and wants to help shape the IT foundation of a multi-entity organization.
What You’ll Do
IT Execution & Operations
- Lead day-to-day technology operations across ~50–60 employees and multiple business units
- Oversee device management, phone systems, call center technology, and core infrastructure
- Ensure smooth execution of software implementations across the enterprise
Enterprise Systems & Standardization
- Drive conversion from Google Workspace to Microsoft 365
- Implement standards across six integrated businesses to unify systems and workflows
- Partner with sys admin and compliance teams to maintain security and system integrity
Integrations & M&A
- Own IT integration efforts for newly acquired businesses
- Coordinate with cross-functional integration teams to ensure seamless onboarding into enterprise systems
- Maintain IT readiness, documentation, and compliance during acquisitions
Program & Project Management
- Lead special projects and ad hoc initiatives across the organization
- Support BI and data needs as they relate to system integrations and platforms
- Serve as point of contact for enterprise-level software rollouts and operational planning
Collaboration & Leadership
- Work closely with leadership and executive stakeholders
- Serve as an onsite leader for technology operations
- Drive accountability, timelines, and quality across vendors, partners, and internal teams
What We’re Looking For
- Bachelor’s degree required (Information Technology, MIS, Business, or related field)
- 7–10 years of progressive IT experience
- Experience in a corporate/enterprise environment with multi-business support
- Strong background in software implementation, IT operations, and systems integration
- Experience with M&A integration, standardizing systems, and scaling IT environments
- Hands-on experience with Microsoft 365, Google Workspace migrations, and phone/call center systems
- Ability to travel 1–2 weeks per month
- Proven ability to drive execution, manage complex projects, and deliver high-quality outcomes
- Experience in a private-equity backed or high-growth environment strongly preferred
Why Join Us?
- High-impact role shaping the IT foundation of a rapidly growing, PE-backed organization
- Opportunity to drive enterprise-wide transformations and integrations
- Direct influence on system standardization and technology roadmap
- Dynamic environment with significant room for growth and ownership