Senior Project Engineer

Sr. IT Project Engineer:

Optomi, in partnership with a leader in IT support, is seeking a Senior IT Project Engineer to design, implement, and support complex IT projects for clients. This role requires expertise in infrastructure, networking, cloud services, and security. It is hands-on and client-facing, requiring a high degree of technical competency, professionalism, and communication.

Experience of the right candidate:

• Azure expertise highly preferred
• Firewall & VLAN experience
• Email migrations (tenant-to-tenant, Microsoft)
• Troubleshooting
• Message tracing for email issues
• Virtualization: VMware or Hyper-V
• VPN setup and troubleshooting
• Client-facing experience
• Ability to explain steps for Azure setups, migrations
• Handle client inquiries professionally

Responsibilities of the right candidate:

• Review project scopes and participate in technical pre-sales discussions.
• Provide input on timelines, hardware/software requirements, and implementation strategy.
• Design infrastructure and network solutions that align with client needs and security best practices.
• Microsoft 365 and Azure migrations.
• SharePoint setup and data migrations.
• Server and network infrastructure deployments.
• Firewall and VPN installations.
• Backup, disaster recovery, and security solution rollouts .
• Ensure smooth handoff to service desk and proactive teams post-implementation.
• Adhere to change control and documentation procedures.
• Act as a technical resource in project kickoff and update meetings.
• Provide status updates and coordinate directly with the operations coordinator and client stakeholders.
• Deliver end-user training or documentation when required.
• Maintain comprehensive project documentation in IT Glue and ConnectWise.
• Ensure all configurations, credentials, and diagrams are properly recorded.
• Conduct internal handoffs to service teams with full project knowledge transfer.