What are the responsibilities and job description for the Billing Analyst II position at Optomi?
Billing Analyst II
Optomi is in partnership with a leading organization seeking a detail oriented Billing Analyst to provide critical technical support for their third-party billing systems. This role offers the opportunity to work hands-on with billing system development and implementation, contributing functional expertise to system design and build activities. The ideal candidate will bring 2-4 years of billing system experience, strong analytical capabilities, and the confidence to present insights to C-level executives. This position provides the chance to make a meaningful impact on system performance and user experience through continuous improvement initiatives.
What the right candidate will enjoy:
- Providing technical support for third-party billing systems and contributing to system development and implementation.
- Analyzing systems for ongoing performance improvements at both user and system levels.
- Sitting in on design calls and contributing functional perspective to system builds.
- Presenting findings and recommendations to senior leadership.
- Working onsite in a collaborative environment (5 days initially, transitioning to 4 days per week).
- Applying analytical skills and attention to detail to solve complex billing system challenges.
Experience of the right candidate:
- 2-4 years of experience working with billing systems.
- Demonstrated experience helping design and build billing systems from a functional perspective.
- Strong analytical experience with proficiency in Excel.
- Understanding of business rules and logic as applied to billing systems.
- Experience with UAT testing preferred.
- Coding background is a plus.
- Excellent communication skills with ability to present to C-level executives.
Responsibilities of the right candidate:
- Provide technical support for third-party billing systems.
- Assist in developing and implementing billing system solutions.
- Analyze systems for ongoing performance improvements at user and system levels.
- Contribute functional perspective during system design and build activities.
- Participate in design calls and provide input on business rules and logic.
- Perform software testing and UAT testing as needed.
- Develop and maintain system documentation.
- Provide training to end users as required.
- Present findings, recommendations, and system updates to C-level executives.
- Demonstrate strong attention to detail and Type A personality in all deliverables.
- Communicate effectively across all levels of the organization and confidently speak up with ideas and concerns.
- Leverage Excel proficiency for data analysis and reporting.