What are the responsibilities and job description for the Sales Support Associate position at OptiCore Logic?
Our St. Louis team works with businesses exploring software and IT services. We’re hiring a Sales Support Associate to help the sales team manage the activity behind those conversations: organizing inquiries, preparing for customer meetings, keeping records current, and following through on the details that help an opportunity progress.
This role has pace, customer contact, and clear daily goals. It will suit someone who enjoys being part of a focused team, likes improving their own performance, and can bring energy to a busy day while remaining accurate and professional. Senior sales colleagues will lead commercial discussions; you’ll make sure they and the customer have the information they need at each stage.
Follow the work through
An inquiry arrives
- Speak with customers by phone or email, understand what they are asking for, and record the relevant details.
- Route requests to the right sales colleague and make sure the customer knows what will happen next.
A conversation is arranged
- Schedule calls and meetings, confirm attendees, and prepare the information colleagues need beforehand.
- Keep customer contact details, meeting notes, and next steps accurate in shared records or a CRM.
The team prepares a response
- Help assemble quotations, documents, and follow-up messages using approved information.
- Check details and send materials to a senior colleague for review before they go to the customer.
The opportunity moves forward
- Follow up on outstanding requests and appointments.
- Share changes in a customer’s needs or timing with sales and client service colleagues.
- Help the team stay on top of daily goals for responses, follow-ups, and record accuracy.
What will make you effective here
- You enjoy talking with customers and asking questions that help you understand what they need.
- You work well with teammates and keep others informed when a detail changes.
- You like having goals you can measure and improve on.
- You can move between several tasks while keeping your notes and commitments organized.
- You welcome feedback and put it to use quickly.
Previous sales support experience is helpful, but it is not required. Strong communication, dependable follow-through, and confidence learning everyday digital systems matter most.
As a Sales Support Associate, you’ll see how customer inquiries develop into lasting business relationships while building practical skills alongside the sales and client service teams. Apply through Indeed with your current resume.
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $24