What are the responsibilities and job description for the Inbound Call Center Representative position at OptiCore Logic?
We are hiring an Inbound Call Center Representative for our St. Louis office. Our team is friendly, straightforward and quick to support each other when the phones get busy. We are looking for someone who enjoys speaking with people, listens properly and brings a calm, positive attitude to work.
What you will handle
- Answer incoming customer calls
- Understand the reason for each call
- Provide clear information and phone support
- Resolve straightforward customer enquiries
- Update customer records and call notes
- Transfer specialist questions to the correct team
- Follow call quality and data-protection procedures
- Work with the wider call center team during busy periods
What you will receive
- Guaranteed 40-hour working week
- Paid inbound call center training
- Health, dental and vision insurance
- Paid time off and company holidays
- Free on-site parking
- Regular team lunches and recognition rewards
- A supportive, inclusive office environment
You will suit this Inbound Call Center Representative role if you communicate clearly, stay patient and enjoy helping people reach the right solution.
Looking for a full-time inbound call center job in St. Louis with reliable weekday hours and a strong team around you? Send us your resume today.
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $25