What are the responsibilities and job description for the Program Coordinator position at Operation PAR, Inc?
GENERAL DESCRIPTION: The Program Coordinator of the Endocarditis Program is responsible for overseeing the day-to-day clinical and operational functions of a specialized inpatient residential program serving individuals recovering from endocarditis. This role ensures quality patient care, regulatory compliance, and effective coordination among nursing staff, support teams, and external providers. The ideal candidate will have a background in home healthcare services, clinical experience, and strong organizational and leadership abilities.
ESSENTIAL JOB FUNCTIONS:
Program Operations
- Coordinate daily operations of the Endocarditis Program, ensuring smooth patient admissions, care delivery, and discharges.
- Monitor census, documentation, and staff scheduling to maintain effective workflows and coverage.
- Serve as a liaison between patients, staff, and leadership to support program goals and resolve issues promptly.
Clinical Oversight
- Oversee nursing services within the program, ensuring adherence to clinical protocols and quality standards.
- Monitor patient care plans and collaborate with the interdisciplinary team to support holistic recovery and treatment goals.
- Provide hands-on clinical care as needed within the scope of practice.
Compliance and Quality Assurance
- Ensure program adherence to state and federal regulations, licensing requirements, and organizational policies.
- Assist with audits, incident reporting, and continuous quality improvement initiatives.
- Monitor documentation practices and support staff in maintaining accurate records within the electronic health record (EHR) system.
Staff Support and Supervision
- Provide guidance, support, and supervision to nursing and direct care staff assigned to the program.
- Participate in onboarding and training of new staff, with a focus on endocarditis care protocols and infection control.
- Offer ongoing coaching and feedback to promote professional growth and performance
Patient and Family Engagement
- Foster a supportive, trauma-informed care environment for patients throughout their recovery journey.
- Communicate with family members or caregivers as appropriate, coordinating home healthcare services and discharge planning
Community Coordination
- Collaborate with home health agencies, hospitals, and referral partners to ensure continuity of care and appropriate follow-up services
- Support transitions to outpatient care or home healthcare as part of the discharge process
Core Competencies
- Clinical Judgment: Strong assessment and decision-making skills within nursing scope of practice
- Organization: Effective time management and coordination of multi-faceted program operations
- Communication: Excellent interpersonal, verbal, and written communication skillS
- Leadership: Ability to provide supportive supervision and foster team collaboration
- Adaptability: Flexible and responsive in a fast-paced, patient-centered environment
EDUCATION AND EXPERIENCE:
- Education: Licensed Practical Nurse (LPN) or Registered Nurse (RN) required; associate or bachelor’s degree in nursing preferred.
- Licensure: Active LPN or RN license in the State of Florida.
- Experience: Minimum of 1 year of clinical nursing experience.
- Experience in home healthcare services is strongly preferred.
- Experience in a residential or inpatient setting is preferred.
SPECIAL REQUIREMENTS:
- Valid driver's license
- Must be cleared by PAR auto insurance carrier to operate PAR vehicles
- Must pass level II background (https://info.flclearinghouse.com) and drug screen
- Must maintain current training as required by Operation PAR, Inc. policies
- Must maintain active/clear LPN or RN license in the state of Florida
ESSENTIAL PHYSICAL/TECHNICAL SKILLS:
- Ability to write accurately and legibly
- Moderate proficiency in the use of Microsoft Windows-based computers
- Ability to accurately type at least 40 words per minute
- Ability to sit at a desk and view a display screen for extended periods of time
• Ability to bend, stoop and reach
• Ability to sit in meetings for extended periods of time
- Ability to move through program facilities both indoors and outdoors
• Ability to lift and carry 10 pounds
• Good hearing and vision
Reasonable accommodations will be made for otherwise qualified individuals with a disability.
ENVIRONMENTAL CONDITIONS:
- Treatment program / hospital environment
- Exposure to individuals who may be experiencing emotional distress or agitation