Director of Business Analytics

PINELLAS PARK, FL

About The Organization

Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders.  PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.

Benefits

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays).  PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement
• Continuing education, reimbursement for professional certifications, licensure and qualified supervision.
  
  

General Description

The Director of Business Analytics provides strategic and operational leadership for the agency’s data and reporting initiatives. This hands-on leader oversees the design, maintenance, and evolution of our business intelligence environment — including data governance, reporting standards, and analytic tools that drive informed decision-making across the organization.

The Director will partner closely with executive and departmental leadership to translate business needs into actionable insights, reduce ad-hoc report dependency, and enhance the agency’s BI maturity. This position blends analytical expertise, technical skill, and leadership capacity to build a strong, scalable analytics function under the direction of the CIO. Must have excellent communication and people skills.

REPORTS TO: Chief Information Officer

RESPONSIBLE FOR: 2-3 Analysts (Data & Reporting Team)

Essential Job Functions

Strategic Leadership

• Lead the agency’s data and analytics strategy to ensure timely, accurate, and meaningful insights are available to leadership and key stakeholders.
• Establish and maintain a standard reporting catalog, aligned with executive priorities and regulatory requirements.
• Champion data governance practices that improve data quality, consistency, and security across systems.
• Serve as the primary liaison between technology and business units for reporting and analytics.
• Represent the analytics function in executive and cross-departmental meetings, partnering with the CIO to shape data-driven initiatives.
  
  

Team Management & Development

• Directly supervise, mentor, and develop a small team of analysts responsible for reporting and data analysis.
• Define team priorities, workflows, and quality standards to ensure high performance and consistent delivery.
• Cultivate a collaborative, growth-oriented culture with a focus on continuous improvement and innovation.
  
  

Operational & Technical Execution

• Maintain and enhance the agency’s data warehouse infrastructure, ensuring cross-system data integration (EHR, HRIS, financial systems, etc.).
• Lead the continued development and optimization of the agency’s Business Intelligence Portal.
• Design and deploy dashboards and reports using tools such as SSRS, Crystal Reports, and Power BI.
• Write and optimize SQL queries and stored procedures; use Python or similar scripting languages for data transformation and automation where applicable.
• Partner with IT and system administrators to manage data architecture, performance, and access controls.
  
  

Data Analysis & Decision Support

• Translate complex datasets into clear, actionable insights for executive leadership and operational teams.
• Define, monitor, and report on key performance indicators (KPIs) across service lines.
• Drive initiatives that reduce redundant or ad-hoc reporting through improved standardization and data literacy.
• Must be customer service oriented
• All other related job duties as assigned.
  
  

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related marginal duties as required.)

Education And Experience

• Bachelor’s degree required; Master’s preferred in Information Management, Computer Science, Statistics, Economics, Mathematics, or related field.
• Minimum 5 years of experience in data analytics, business intelligence, or data warehousing; 2 years in a supervisory or lead role preferred.
• Advanced proficiency with SQL Server and reporting tools (SSRS and Power BI required)
• Experience with Python for data manipulation and automation strongly preferred.
• Demonstrated success leading or contributing to data governance or analytics strategy initiatives.
• Experience working in healthcare, behavioral health, or nonprofit environments a plus.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  
  

(A comparable amount of training, education or experience may be substituted for the above minimum qualifications.)

Knowledge, Skills And Abilities

• Strong understanding of data architecture, database design, and ETL processes.
• Proficiency in SQL, Microsoft Office Suite, and common database/reporting environments (SSRS, Power BI, Crystal Reports).
• Proven ability to communicate complex technical concepts to both technical support staff and non-technical end-users.
• Exceptional organizational, analytical, and problem-solving skills with a focus on data accuracy and performance.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to confidentiality, HIPAA compliance, and data security best practices.
• Ability to operate standard office technology (keyboard, mouse, monitors) for extended periods.
• Ability to effectively communicate in English with speaking, hearing and writing skills.
  
  

Special Requirements

• Valid driver's license
• Must pass level II background( https://info.flclearinghouse.com ) and drug screen
• Must maintain current training as required by Operation PAR, Inc. policies
  
  

Essential Physical Skills

• Able to sit at a keyboard/desk for extended periods of time.
• Able to differentiate between colors for screen definition.
• While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, to handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands or arms.
• The employee must frequently lift and/or move up to 50 or more pounds. Specific vision abilities as required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Able to use multiple monitors at once.
  
  

Reasonable accommodation will be made for otherwise qualified individuals with a disability.

Environmental Conditions

• Office Environment.
• Noise in this environment is usually moderate
  
  

Operation PAR is and Equal Opportunity Employer, DFWP