Hospital Based SUD Services Supervisor

ABOUT THE ORGANIZATION:

Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders.  PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.

BENEFITS:

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays).  PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement
• Continuing education, reimbursement for professional certifications, licensure and qualified supervision.

GENERAL DESCRIPTION: The Hospital-Based SUD Services Supervisor is a strategic and clinical leader responsible for supervising SUD Peer Support staff and Case Managers working in hospital settings. This role ensures effective pathways for identifying, engaging, and transitioning patients with substance use disorders (SUD) into recovery services. The position requires high-level collaboration with hospital leadership, medical personnel, and county funders. The ideal candidate is dynamic, clinically sophisticated in SUD practices including MAT, and skilled in patient engagement and community resource navigation.

SCOPE OF PRACTICE:

• Supervise SUD Peer Support staff and Case Managers in hospital-based settings
• Develop and implement standardized operating procedures (SOPs) for SUD engagement and referral
• Collaborate with hospital personnel to support MAT initiation and withdrawal management
• Oversee warm handoff and discharge planning for patients with substance use disorders
• Coordinate referrals to CAM and for community-based treatment and recovery services
• Serve as liaison between hospital staff, hospital leadership, and county representatives
• Educate medical staff on evidence-based SUD practices and stigma-free care approaches
• Participate in interdepartmental rounds and case conferences for high-risk patients
• Ensure continuity of care and follow-through on referrals to external providers and MAT programs

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:

Understanding the complex nature of our clients:

• Recognize the acute and often unstable medical, psychological, and social conditions of patients with substance use disorders in hospital environments
• Understand the impact of stigma, trauma, and co-occurring disorders on patient engagement and treatment outcomes
• Navigate the complexities of hospital systems while advocating for patient-centered, recovery-oriented care
• Demonstrate empathy, cultural competence, and adaptability in high-pressure clinical settings

Treatment Knowledge:

• Expertise in medication-assisted treatment (MAT), including hospital based buprenorphine/Suboxone protocols
• Understanding of withdrawal management strategies in hospital settings
• Familiarity with evidence-based practices for substance use disorder (SUD) treatment
• Ability to educate and train medical personnel on SUD treatment approaches

Application to Practice:

• Provide clinical supervision and guidance to SUD Peer Supports and Case Managers working in hospital environments
• Apply evidence-based practices to support effective patient engagement and care transitions
• Translate SUD treatment protocols and hospital policies into actionable workflows for frontline staff
• Facilitate interdisciplinary collaboration between Peer staff, Case Managers, and hospital personnel
• Ensure staff are equipped to navigate hospital systems and community-based recovery resources
• Promote a trauma-informed, culturally responsive approach to care delivery and supervision

Documentation and Compliance:

• Ensure compliance with federal and state regulations governing SUD treatment, including 42 CFR Part 2 and HIPAA
• Maintain strict confidentiality of patient information across all documentation and communication channels
• Monitor staff adherence to privacy laws and ethical standards in hospital and community-based settings
• Train and supervise staff on proper documentation practices within electronic health record (EHR) systems
• Collaborate with compliance and quality assurance teams to meet regulatory and auditing requirements
• Implement workflows that align with DCF and CARF standards for SUD care
• Ensure accurate and timely documentation of patient interactions, referrals, and treatment plans
   
   

ESSENTIAL JOB FUNCTIONS: 

• Commitment to workplace of dignity and respect
• Compliance with all Equal Employment Opportunity rules and guidelines
• Ability to work with others cooperatively and cordially in a spirit of teamwork
• Ability to appear at work as scheduled, mindful of the company’s attendance policies
• Ability to accept direction from managers and supervisors in a respectful and collaborative manner

EDUCATION AND EXPERIENCE: Must meet one of the following criteria:

• Bachelor’s degree in a directly related field plus two years of direct client service experience in hospital setting and/or substance use.        Minimum 1 year of supervisory experience
• Master’s degree in counseling or a directly related field with two years of direct client service experience in hospital setting and/or substance abuse, licensed or pursuing licensure preferred. Minimum 1 year of supervisory experience

• MCAP, CAP, or CAC certification from the Florida Certification Board with two years of direct client service experience in hospital setting and/or substance abuse. Minimum 1 year of supervisory experience

LICENSES, CERTIFICATIONS AND REGISTRATIONS:

• Current CPR and First Aid Certification or certifications must be obtained within the first six (6) months of employment

ESSENTIAL PHYSICAL SKILLS: 

• Ability to move about treatment facility, both indoors and out
• Ability to lift and carry 5 to 10 pounds reasonable accommodation will be made for otherwise qualified individuals with a disability

• Proficiency with Microsoft Windows-based computers
• Ability to document in an electronic health record system
• Ability to use Zoom and Teams virtual platforms
• Highly organized
• Familiarity with Data Collection and Analysis

WORKPLACE STANDARDS: 

• Adheres to company time and attendance standards, with understanding of the needs of a 24-hour residential program if applicable
• Demonstrates knowledge of company policy and procedure   
• Performs other duties as assigned and maintains a safe work environment

SPECIAL REQUIREMENTS: 

• Must have a valid driver's license
  • Must pass a level II background check (https://info.flclearinghouse.com) and drug screen
  • Must maintain current training as required by Operation PAR, Inc. policies

ENVIRONMENTAL CONDITIONS: 

• Hospital environment

• Exposure to individuals who may be experiencing emotional distress or agitation

• Possible exposure to clients with communicable diseases
• Involves some outdoor activities
• In-home or community environments