Case Manager

ABOUT THE ORGANIZATION:

Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health diagnosis. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.

BENEFITS:

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays).  PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement
• Continuing education, reimbursement for professional certifications, licensure and qualified supervision.

GENERAL DESCRIPTION: Delivery of case management services to an adult population related to substance use and mental health.  Services include outreach, identification, screening, assessment and referral to community sources to address their health, social and economic need.  Extensive liaison work with referral sources.  Responsible for tracking of assigned clients and maintenance of appropriate records in a timely and accurate manner.  Case manager is also responsible for monitoring and expanding referral networks with agencies and organizations.

ESSENTIAL JOB FUNCTIONS:

• Commitment to workplace of dignity and respect
• Compliance with all Equal Employment Opportunity rules and guidelines
• Ability to work with others cooperatively and cordially in a spirit of teamwork
• Ability to appear at work as scheduled, mindful of the company’s attendance policies
• Ability to accept direction from managers and supervisors in a respectful and collaborative manner

EDUCATION AND EXPERIENCE: Must meet one of the following criteria:

• Bachelors degree in a directly related field plus four years of direct client service experience in mental health or substance abuse.
• Master’s degree in counseling or a directly related field with two years of direct client service experience in mental health or substance abuse, licensed or pursuing licensure preferred

CONSULTATION/LIAISON SERVICES:

• Screening of clients to determine appropriate level of care.
• Provide appropriate Brief Interventions, using principles of Motivational Interviewing., to clients to motivate and ensure compliance to screening recommendations.
• Establish educational groups for clients to provide appropriate information regarding substance abuse.
• Demonstrates knowledge of accepted principles of client record management.
• Protects client rights to privacy and confidentiality in the preparation and handling of records, especially in relation to the communication of client information with third parties
• Prepares accurate, timely, and concise client records that are consistent with agency standards and comply with all applicable confidentiality rights of adolescents.

PROFESSIONAL AND ETHICAL RESPONSIBILITES:

• Adheres to the agency code of ethics and business practices, professional codes of ethics, and all applicable state and federal laws regarding the treatment of substance use disorders.
• Utilizes supervision, self-evaluation, and consultation to enhance self-awareness and counseling skills and professional development.
• Regularly participates in continuing education.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES:

Understanding Addiction

• Understands a variety of models and theories of addiction and other problems related to substance abuse and uses this knowledge to plan intervention strategies with clients.
• Recognizes the social, political, economic and cultural context within which addiction and substance abuse exist.
• Identifies the behavioral, psychological, physical health and social effects of psychoactive substances on the client and family members.
• Recognizes the potential for substance abuse disorders to mimic a variety of medical and psychological disorders and the potential for medical and psychological disorders to co-exist with addiction and substance abuse.
• Understands the impact of substance abuse on adolescent development.

Treatment Knowledge

• Is aware of a variety of philosophies, practices, policies, and outcomes of the most generally accepted models of treatment, recovery, relapse prevention, and continuing care for addiction and other substance abuse related problems and develops treatment plans incorporating this knowledge.
• Participates in interdisciplinary approach to treatment planning and delivery of treatment services.

Application to Practice

• Uses established diagnostic criteria for substance use disorders to determine appropriate placement within the continuum of care.
• Employs interventions tailored to the client’s level of cultural and language literacy, cultural identity, learning preferences and disabilities, and spiritual and personal identity.
• Is familiar with medical and pharmacological resources in the treatment of substance use disorders.
• Understands contractual and program requirements for the provision of services and meets the standards set for units of service delivered and number of clients served.

Documentation

• Demonstrates knowledge of accepted principles of client record management.  
• Protects client rights to privacy and confidentiality in the preparation and handling of records, especially in relation to the communication of client information with third parties
• Prepares accurate, timely, and concise client records that are consistent with agency standards and comply with all applicable confidentiality rights of adolescents.

LICENSES, CERTIFICATIONS AND REGISTRATIONS:

• Current CPR and First Aid Certification if client contact is part of job

ESSENTIAL PHYSICAL SKILLS:

• Ability to move about treatment facility, both indoors and out
• Ability to lift and carry 5 to 10 pounds reasonable accommodation will be made for otherwise qualified individuals with a disability.

Reasonable accommodations will be made for otherwise qualified individuals with a disability.

WORKPLACE STANDARDS:

Adheres to company time and attendance standards, with understanding of the needs of a 24-hour residential program if applicable.        

Demonstrates knowledge of company policy and procedure.            

Performs other duties as assigned and maintains a safe work environment.

SPECIAL REQUIREMENTS:

• Must have a valid driver's license.
• Must pass a level II background check (https://info.flclearinghouse.com) and drug screen.
• Must maintain current training as required by Operation PAR, Inc. policies

ENVIRONMENTAL CONDITIONS:

• Treatment program / hospital environment
• Exposure to individuals who may be experiencing emotional distress or agitation 
• Possible exposure to clients with communicable diseases
• Involves some outdoor activities
• In-home or community environments

Veterans encouraged to apply. Operation PAR Inc is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.

EOE/ADA/VETERANS/DFWP