What are the responsibilities and job description for the Site Supervisor position at Opensity Solutions?
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Job Description:
Opensity Solutions is seeking an experienced Site Supervisor to join our team at a prestigious NYC law firm. Our onsite team provides a complete suite of office services, hospitality and other administrative support to our client. As a Site Supervisor you will assist the Site Manager with day to day supervision of staff and workflow of client requests.
Essential Job Responsibilities
This position is part of the Opensity Solutions team. For Information on Opensity’s benefits please visit opensitybenefits.com.
Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.
It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.
Job Description:
Opensity Solutions is seeking an experienced Site Supervisor to join our team at a prestigious NYC law firm. Our onsite team provides a complete suite of office services, hospitality and other administrative support to our client. As a Site Supervisor you will assist the Site Manager with day to day supervision of staff and workflow of client requests.
Essential Job Responsibilities
- Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service
- Continuously looks for opportunities to increase the efficiency of operation
- Seeks opportunities to increase services and makes recommendations to the key contact
- Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
- Recruits and interviews potential candidates for available positions at the site
- Hires, trains, supervises, evaluates and develops all personnel assigned to the site
- Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
- Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports
- High School Diploma or equivalent
- Previous supervisor experience in a client service-oriented field, preferably mail/copy/production
- Detail oriented with good attention to detail
- Good verbal and written communication skills
- Strong initiative required; ability to work independently with minimal direct supervision
- Ability to lead others in a professional manner
- Working knowledge of Microsoft products including MS Word, Excel and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Candidates should be prepared to work 8:00a.m to 5:00p.m or 9:30 to 6:30 on a rotational basis to ensure client coverage.
This position is part of the Opensity Solutions team. For Information on Opensity’s benefits please visit opensitybenefits.com.
Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.
It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.