What are the responsibilities and job description for the Copy and Print Associate position at Opensity Solutions?
The Lead Service Specialist assists the Supervisor or Manager in leading the workflow of the Service Specialists. Will accurately communicate with client staff and Opensity Solutions team members regarding commitments, deadlines and challenges. This position will work the hours of 10:30a.m to 7:30p.m Monday to Friday.
Essential Job Responsibilities
- Assign tasks to team members
- Work independently on assignments with a focus on USPS and accountable mail such as FedEx
- Ensure all projects have been properly completed and quality checked
- Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries
- Assist management with training new hires on all processes
- Other duties may include, mail, distribution services, print, and scanning
Qualifications & Requirements
- High School Diploma or GED
- Minimum of 2 years work experience, preferably in a mail or production, copy, print or scanning environment
- Ability to lead others in a professional manner
- Strong written and verbal communication skills with ability to resolve complaints
- Ability to multitask with attention to detail
- Working knowledge of MS Word, Excel and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
The Compensation range for this role is up to 22.52 per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications