Office Support III for Human Resources and Student Services

POSITION TITLE:	Human Resources and Student Services Office Support III
REPORTS TO:	Chief of Human Resources and Student Services; Human Resources Office Manager
BEGINNING DATE:	Open Until Filled

 
 
 







KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to establish and maintain effective relationships with school personnel and the public
• Considerable knowledge of and ability to use correct grammar, vocabulary, spelling, and punctuation
• Considerable knowledge of office practices and procedures
• Highly proficient in Microsoft Office 365 and related software
• Ability to compile, analyze, and summarize data utilizing a variety of software
• Ability to prioritize and schedule variable work
• Ability to learn, interpret, and explain policies, regulations, and programs
• Ability to create, manage, and maintain large electronic databases
• Ability to exercise good judgment, take initiative, and work with minimal supervision
• Considerable organizational skills

 
EDUCATION AND TRAINING:

• High school graduate and five years of related clerical experience
• Work experience in school or human resources or student services settings preferred

 
TERM OF EMPLOYMENT:  12 months
 
SALARY:  Salary Grade 59, Office Support III
 
FSLA Status: Non-Exempt
 

PHYSICAL REQUIREMENTS:

• The ability to be physically active, which includes, but is not limited to, standing, pushing, pulling, squatting, bending, sitting for prolonged periods of time, and walking.
• Ability to reach with hands and arms routinely.
• Ability to operate technology for prolonged periods of time.
• Ability to carry furniture such as tables and chairs, supplies and materials.
• Must be able to lift up to 15 pounds routinely and 30 pounds occasionally.
• The ability to maintain composure in difficult situations.
• Strong verbal/written communication skills in English.

 
PERFORMANCE RESPONSIBILITIES:

1. Perform daily clerical and administrative tasks to support the efficient and professional operation of the Human Resources and Student Services office.
2. Handle sensitive student and personnel information with discretion and maintain confidentiality in accordance with district and legal standards.
3. Assist with planning, preparation, and logistics for HR/SS department events, district trainings, and professional development sessions.
4. Support school and district personnel with the use of key HR systems, such as Recruiting and Hiring, Absence Management, the Human Resources Management System (HRMS), and Safe Schools.
5. Work collaboratively with other HR/SS team members to facilitate necessary processes including employee background checks, drug and alcohol testing, employment onboarding, and employment verifications.
6. Assist in coordinating McKinney-Vento services, including arranging transportation and maintaining required documentation in partnership with the Transportation Department.
7. Receive and relay messages to Student Services team members; ensure timely and accurate communication, especially during high-priority situations.
8. Administer fingerprinting services for employees and volunteers and create employee identification badges in accordance with district practice.
9. Support the collection, organization, and preparation of documentation for state, federal, and grant compliance audits related to HR and Student Services.
10. Maintain accurate and organized records for all HR documents, ensuring confidentiality and compliance with applicable regulations.
11. Enter and maintain accurate student services data (e.g., homelessness, attendance interventions, mental health referrals) as needed for reporting and compliance purposes.
12. Support communication efforts with families and school staff regarding student services programs, including coordinating appointments or relaying key information.
13. Serve as a backup receptionist at the district office, greeting visitors, answering phones, and providing front-line customer service as needed.
14. Provide official Notary Public services for district-related documentation as needed
15. Perform other duties as assigned by supervisor in support of HR and Student Services operations.

 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
 
Onslow County Schools does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities.
 
EOE