What are the responsibilities and job description for the Ancillary Benefits Manager - Employee Benefits position at OneHealth?
Company Overview
OneHealth is a fast growing company in the Health Insurance and Employee Benefits space. We expect a high level of initiative, performance, execution, and accountability from every member of our team. In return, we offer unmatched opportunities for growth, meaningful bonuses, career advancement, and the chance to help shape the future of a company with real momentum.
We are committed to constant improvement. Our mission is to deliver a best-in-class experience to our partners, brokers, and clients. Our core offering is a premium Major Medical Health Plan that uses the Cigna PPO Network. While we are a Private Health Plan at our core, our competitive edge comes from the technology, marketing, processes, and systems we have built that often exceed what even the largest carriers can offer.
We take pride in being a service first organization. We do not settle for average. In an industry where the bar is often low, we aim to raise it every day. OneHealth is a place where progress is constant and challenges are embraced. It is fast paced and full of opportunity, with fresh problems to solve, new wins to celebrate, and momentum that keeps growing. We are building a company with purpose, and we are building it together.
If you want a job with a paycheck, this is not the place. If you want a career where you can challenge yourself, where your effort is respected, your results are rewarded, and your potential is unlimited, we want to hear from you.
Role Overview
The Ancillary Benefits Manager is responsible for overseeing the execution, structure, and performance of OneHealth’s ancillary benefits division. This role manages enrollment operations, Benefit Counselors, and the end-to-end delivery of ancillary offerings including dental, vision, life, disability, and supplemental benefits.
This is an operations-focused management role, not a traditional sales position. The Ancillary Benefits Manager ensures that processes are structured, enrollments are executed efficiently, and the offering is positioned clearly and consistently across brokers, prospects, and internal teams. This role will also engage externally as needed to explain the ancillary offering, answer questions, and support group setup and onboarding.
Key Responsibilities
As the Ancillary Benefits Manager, you will own the structure, execution, and performance of ancillary benefit operations. Your responsibilities include:
Team Leadership and Enrollment Oversight
- Manage and support Benefit Counselors and enrollment staff
- Oversee scheduling, productivity, and performance of enrollment activity
- Ensure consistent, high-quality enrollment experiences across all clients
- Identify gaps in execution and implement process improvements
- Maintain accountability across the enrollment function
- Manage and resolve client and broker escalations as needed
Ancillary Operations and Process Management
- Own the end-to-end ancillary benefits process from setup through enrollment
- Develop and maintain structured workflows for group onboarding and enrollment
- Ensure accuracy and consistency across enrollment data and documentation
- Coordinate with internal teams to support seamless execution
- Continuously refine processes to improve efficiency and scalability
Broker, Prospect, and Client Support
- Serve as a subject matter expert on ancillary benefit offerings
- Support brokers and prospects with questions, positioning, and plan structure
- Assist with onboarding new groups requiring ancillary benefits
- Participate in calls or meetings to explain offerings and answer questions
- Ensure clear communication of ancillary solutions across all stakeholders
Product Positioning and Program Development
- Help refine how ancillary benefits are presented and positioned in the market
- Work with leadership to improve product packaging and messaging
- Identify opportunities to enhance the ancillary offering
- Support integration of ancillary products into broader OneHealth solutions
- Provide feedback based on broker, client, and enrollment insights
Required Qualifications
- 5 years of experience in ancillary benefits or voluntary benefits
- Prior experience managing enrollment teams or benefit counselors
- Strong understanding of dental, vision, life, disability, and supplemental products
- Experience working with brokers, employers, or PEO environments
- Strong operational and process management experience
- Ability to manage multiple workflows and priorities simultaneously
- Strong communication skills with both internal and external stakeholders
- Proficiency with enrollment platforms, CRM systems, and benefits tools
- Technically proficient and quick to learn new systems
- Habit of checking work thoroughly before completion
Skills & Attributes
- Strong leadership and team management capability
- Highly organized with strong execution discipline
- Process driven with a focus on consistency and scalability
- Confident communicator when explaining benefit offerings
- Problem solver who takes initiative and ownership
- Detail oriented with a focus on accuracy and quality
Personal Traits
- Reliable, accountable, and driven to exceed expectations
- Clear communicator who takes pride in accuracy and consistency
- Comfortable in a fast paced, deadline driven environment
- Self motivated with strong ownership and follow through
- Supportive and dependable when working with team members
- Committed to delivering high quality outcomes
- Proud to represent a brand that expects and rewards excellence
Compensation & Benefits
- Base salary: $84,000 to $96,000 annually based on experience
- Annual performance based bonuses
- Full-time employment with a comprehensive benefits package including health, dental, vision, and 401(k)
- Paid time off and professional development opportunities
Why Join Us?
- Lead and shape a critical division within a growing organization
- Own processes, structure, and execution of ancillary benefits
- Work cross-functionally with sales, operations, and leadership
- High visibility role with meaningful impact on growth and retention
- Opportunity to build and scale a key part of the business
Job Type: Full-time
Pay: $84,000.00 - $96,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you worked directly for an insurance carrier or enrollment firm?
- Across your professional career, how many total enrollments have you been a part of in a given year?
Education:
- Associate (Preferred)
Ability to Commute:
- Old Bridge, NJ 08857 (Required)
Work Location: In person
Salary : $84,000 - $96,000