What are the responsibilities and job description for the End User Computing Engineer position at Oliver James?
Title: End User Computing Engineer
Location: Charlotte, NC - hybrid, 3 days onsite
Type: Contract, through 12/31/26, high potential to extend into 2027
Pay Range: $60-75/hr
**No third parties, please note sponsorship is not provided for this position**
We are seeking an End User Computing Engineer to join a growing infrastructure and workplace technology team. This individual will play a key role in maintaining, enhancing, and evolving the technologies that power the day-to-day employee experience.
Key Responsibilities:
- Administer and support enterprise endpoint management platforms (MECM), ensuring device health, security, compliance, and performance.
- Manage Windows desktop environments and oversee device lifecycle processes including deployment, configuration, patching, and upgrades.
- Support Microsoft 365 services including collaboration, productivity, identity, and messaging technologies.
- Maintain and troubleshoot virtual desktop infrastructure (VDI) solutions, helping deliver a reliable and consistent user experience, ideally with knowledge of AVD.
- Administer Active Directory and cloud identity platforms, including user provisioning, access management, and policy enforcement.
- Implement and maintain security controls across end-user computing technologies in alignment with organizational standards and regulatory requirements.
- Monitor system performance and proactively identify opportunities for optimization and service improvement.
- Work closely with infrastructure, security, networking, and architecture teams to support strategic technology initiatives.
Skills Needed:
- Strong experience with:
- Microsoft Intune
- Microsoft Endpoint Configuration Manager (MECM/SCCM)
- Microsoft 365 Administration
- Windows 10 and Windows 11
- Active Directory and Azure Active Directory (Entra ID)
- Exchange Online
- Experience supporting virtual desktop technologies, including Azure Virtual Desktop (AVD) or similar platforms.
- Knowledge of endpoint security, compliance, patching, and device management best practices.
- Experience performing advanced troubleshooting and root cause analysis.
- Understanding of ITIL-based service management processes.
- Strong communication skills and ability to work directly with technical and non-technical stakeholders.
- Experience with automation and scripting (PowerShell preferred).
- Familiarity with Agile/Scrum delivery methodologies.
- Experience supporting hybrid cloud environments.
- Microsoft certifications related to Endpoint Management, Modern Workplace, Azure, or Microsoft 365.
To be considered for the role please apply online or email an updated Resume to William Barclay at Oliver James - william.barclay@oliverjames.com
Salary : $60 - $75