Business Systems Analyst 2, (SG-23)(NYHELPS) Item# 01994

Duties Description

Work as a liaison between stakeholders to elicit, analyze, verify, and validate requirements for changes to business processes, policies, and information systems. Duties may include: conducting general requirements elicitation activities for improvement or automation of processes or functions; researching and documenting the current or as-is state of the business process or function; utilizing requirement elicitation techniques such as interviews, surveys, focus groups, and document analysis; participating in the implementation of system changes and enhancements; conducting system tests using test scenarios and documenting results; training on new procedures and software and creating procedure manuals; conducting Gap analysis to compare the as-is and to-be states to identify differences which need to be addressed prior to implementation; and identifying, analyzing, and resolving issues for existing systems. You may also work independently to develop portions of the desired future or to-be state of those processes or functions; categorize and document requirements in a business requirements document; act as a liaison and interpreter between business and IT staff; and maintain business rules and process documentation. You would supervise Business System Analyst 1's and/or trainees.

Minimum Qualifications

Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.

Civil Service examinations are not required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program.

Non-Competitive Qualifications for appointment under the NYHELPS Program:

For appointment to a Business Systems Analyst 2, you must have:

Seven years of business analysis experience where your primary duties included the following:

• Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs
• Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system or business process
• Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement
• Creating, updating, and maintaining documentation through the system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals
• Verifying requirements throughout the product or SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities
• Developing test plans and logical designs, testing scenarios, reviewing test results, identifying constraints and risks
• Communicating with stakeholders
  
  

Educational Substitutions:

• An associate’s degree may substitute for up to two years of experience.
• A bachelor’s degree may substitute for up to four years of experience.
• A master’s degree may substitute for up to five years of experience.
• A doctorate may substitute for up to six years of experience.
  
  

Examples of non-qualifying experience include but ARE NOT limited to:

• Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources.
• Responsibility limited to forms design and changes to forms.
• Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.
• Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.
• Development of instructional materials and classroom training.
• Help desk duties including troubleshooting, resolving user issues, and providing customer service.
  
  

Competitive Minimum Qualifications:

You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 70.1 or 52.6 of the Civil Service Law.

For 70.1 or 52.6 transfer to a Business Systems Analyst 2, salary grade (SG)-23, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-21 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

Non-Competitive promotion (NCP) qualifications:

You must be a qualified employee of the Office of the New York State Comptroller and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1.

If the number of interested candidates who meet the promotional qualifications is three or less, the agency; at its discretion, may nominate one or more of the candidates for a noncompetitive promotion without further examination under the provisions of Section 52.7 of the Civil Service Law.

Additional Comments

Preferred Qualifications/Knowledge, skills, and abilities:

• Business Analysis:
• Preferred – demonstrated experience in requirements gathering, analysis, modeling, communication, specification, and implementation for small to medium scope projects
• Preferred – demonstrated knowledge of Oracle/PeopleSoft products (ex. Hyperion)
• Preferred – demonstrated knowledge of financial applications – preferably in the functional areas in use at OSC (ex. procure-to-pay, billing/accounts receivable, general ledger, budgeting/commitment control, security, workflow, grants management, etc.)
• Analytics: ability to perform the following effectively: creative thinking; decision making; problem solving; systems thinking
• Business: ability to understand the business environment and translate that into effective requirements
• Communications: ability to express oneself and communicate with others verbally and in writing; ability to transmit and receive information clearly and succinctly with respect to the intended audience
• Interpersonal: ability to demonstrate effective conflict management, flexibility, adaptability, and emotional intelligence; ability to work in a dynamic team environment; ability to support a team-based approach to work
• Stakeholder Relations: ability to demonstrate exceptional, value-added service to internal and external customers;
• Management & Leadership: demonstrated ability to coach and mentor employees; ability to uphold the highest standards of professionalism and courtesy in the workplace; ability to apply the organization’s values and hiring practices in obtaining new talent
• Supervision:
• Preferred – demonstrated experience supervising a team of two or more employees at salary grade 18 or higher
• Technology: ability to use Lotus Notes, Microsoft Word, Excel, PowerPoint, Access, Visio, and Project effectively and efficiently; ability to understand the Statewide Financial System (SFS) and its various processes
  
  

Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

The Office of the State Comptroller does not participate in E-Verify or sponsor visa applications.

OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more