Billing Operations

Are you equally comfortable balancing ledgers and welcoming guests?

If you thrive on precision, deadlines, and friendly service, this Billing Operations & AP Associate role with Front Office Responsibilities could be your next move. You'll manage end-to-end customer invoicing and accounts payable while serving as the professional voice and face at reception.

Structure and Reporting

Reports To: Rebecca, Assistant Controller

FLSA Status: Non-Exempt

Your impact

• Own daily, high-volume customer billing: review, code, input, research discrepancies, compile statements and reports, and resolve problems quickly.
• Deliver polished front desk coverage—greet visitors, manage phones, and distribute incoming mail.
• Sort and forward vendor invoices/credits to the correct AP associate for timely payment.
• Dig into unvouchered POs; secure missing documents and correct errors.
• Support check runs—match, scan, and file vendor invoices with care.
• Perform full-cycle AP: three-way match, check approvals and documentation, code accounts, and enter data with accuracy.
• Reconcile receiving transactions for goods/services; match invoices with purchase orders and packing lists.
• Maintain accurate customer files including contact details and billing email addresses.
• Administer filing systems for processed customer and vendor invoices.
• Assist with credit card receipt scanning, coding, and data entry.
• Coordinate daily with the Controller, merchandisers, Warehouse receiving associates, and vendors; partner closely with teammates to keep throughput high.
• Contribute to special projects and uphold company policies, the employee handbook, and corporate procedures.

What makes you successful here

• Comfort working with numbers: discounts, interest, commissions, portions, percentages, and volumes.
• Reliable calculator/10-key skills; proficiency with MS Excel and MS Word; familiarity with Sage helpful.
• Ability to juggle tasks without losing detail; strong written and verbal communication.
• Well-organized, deadline-driven, and resourceful problem-solver.
• Team-oriented and consistent in following departmental procedures.

Physical Demands

Performing the duties of this position, the employee is regularly required to use hands and arms and is frequently required to sit. The employee must be able to handle extensive use of office equipment. The employee is occasionally required to stand, bend, stretch, or walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision and hearing abilities requirements for this job include close vision and the ability to focus.

Growth and flexibility

Expect opportunities to take on special projects and broaden your skill set. You may be asked to perform related duties as assigned by your supervisor as business needs evolve.

Preferred Proficiencies

• Binding Experience
• Basic Computer Skills