What are the responsibilities and job description for the Onsite Customer Service Representative - Contract position at Odyssey Information Services?
Customer Service Admin
We are seeking a detail-oriented Customer Service Admin to support our Customer Service team. In this role, you will manage customer orders, maintain accurate records in the ERP system, assist with order tracking, process returns and quotes, and provide administrative support to ensure smooth daily operations
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Key Responsibilitie
- s:Enter and maintain customer orders and returns in ERP syste
- msEnsure accurate data entry and documentati
- onGenerate reports and analyze data using Exc
- elProcess change requests and customer corresponden
- ceScreen and route incoming customer service cal
- lsSupport team members and assist with special projects as need
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Qualificatio
- ns:0-2 years of customer service, administrative, or support experie
- nceManufacturing environment experience prefer
- redHigh School Diploma or GED required; degree is a p
- lusERP experience prefer
- redStrong Microsoft Excel and computer ski
- llsExcellent organization, communication, and attention to det
Salary : $18 - $22