What are the responsibilities and job description for the Genesis of Bloomington-Normal Concierge - Part Time position at O'Brien Auto Team of Bloomington- Normal?
Position Overview
We are seeking a polished, customer-focused professional to represent Genesis of Bloomington-Normal and provide an exceptional ownership experience to our valued clients. This role is more than transportation—it’s about delivering a seamless, first-class experience that reflects the prestige of the Genesis brand.
Essential Duties & Responsibilities
- Deliver Concierge-Level Service – Provide transportation for clients or delivery of vehicles with the utmost courtesy, safety, and professionalism.
- Coordinate Flawless Experiences – Ensure vehicles are ready for delivery or transport by confirming details with the facility coordinator before departure and upon arrival.
- Master Genesis Technology – Stay current on all vehicle features and technology to confidently assist and educate clients.
- Provide Personalized Client Care – Anticipate needs, assist with luggage or personal items, and ensure a comfortable, premium travel experience.
- Represent the Brand with Excellence – Maintain a professional demeanor, appearance, and communication style in all client and team interactions.
- Support Dealership Operations – Assist sales and service teams with client handoffs, deliveries, and follow-up to enhance the customer journey.
- Run Special Assignments – Perform errands, deliveries, and pick-ups for management as needed.
- Demonstrate Team Commitment – Maintain flexibility, a strong work ethic, and a willingness to support dealership needs as assigned.
- Uphold Company Standards – Adhere to all policies, procedures, and safety regulations with professionalism and integrity.
Qualifications & Requirements
- Valid Illinois Driver’s License with an exceptional driving record (no moving violations, DUI convictions, or speeding tickets).
- Outstanding Communication Skills – Ability to interact seamlessly with clients, team members, and management.
- Customer-Centric Mindset – Demonstrated ability to deliver an elevated client experience with poise and discretion.
- Professionalism Under Pressure – Ability to remain composed and effective while meeting deadlines.
- Independence & Initiative – Capable of managing tasks autonomously within established guidelines.
- Education – High school diploma or GED required.
Physical & Environmental Requirements
- Ability to perform all job functions safely and successfully, including sitting, standing, walking, bending, and reaching.
- Ability to work in varying weather conditions, including extreme heat or cold.
- Ability to lift and carry up to 50 lbs.
- Consistent, punctual attendance in compliance with all applicable standards and company expectations.
Salary : $17