What are the responsibilities and job description for the Change Manager position at NuStar Technologies?
Job Title
Change Manager
Location:
Foster City, CA 94404
Job Description
Must Have Technical/Functional Skills
$140,000 to $150,000 per year
Change Manager
Location:
Foster City, CA 94404
Job Description
Must Have Technical/Functional Skills
- Experience with Agile delivery
- Understanding of digital/technology transformations
- Experience with enterprise tools like ServiceNow, SharePoint, Jira, Confluence
- Familiarity with organizational psychology or behavior science
- Experience in regulatory/compliance driven industries (e.g., BFSI, healthcare)
- User Migration Assessment & Planning
- Conduct a detailed analysis of all users impacted by the migration
- Develop a phased user migration plan based on:
- Number of users per segment
- Number of legacy reports converted to the new Power BI interface
- Readiness and adoption levels
- Work closely with global VAP regional leads to:
- Align on migration phases
- Secure buy in
- Finalize timelines aligned with Visa’s migration deadlines
- Maintain a comprehensive migration roadmap with dependency mapping, milestones, risks, and mitigation strategies.
- Regional Stakeholder Engagement & Coordination
- Act as the primary change management contact for one assigned region (NA, LAC, AP, CEMEA, or EU).
- Partner with regional leads to plan and coordinate:
- UAT and testing activities
- Issue tracking and remediation
- Post testing validation
- Ensure clear, actionable communication flows between regional leads, the central project team, and technical teams.
- Communications & Engagement Management
- Develop and deliver region specific communication plans, including:
- User announcements
- Migration readiness updates
- Policy or feature change communications
- Pre and post migration advisories
- Coordinate creation, scheduling, and execution of:
- Webinars
- Town halls
- User-facing demos
- FAQ sessions
- Build and maintain a clear communication calendar to support timely rollout of updates.
- We are seeking a highly organized and proactive Operational Change Manager to lead regional and global change-management activities for a large-scale BI migration program. This role is responsible for user migration planning, stakeholder engagement, communications, training coordination, and end user support across multiple regions.
- The ideal candidate has strong experience in managing complex change initiatives, driving user adoption, coordinating across time zones, and executing structured migration and communication plans at enterprise scale.
$140,000 to $150,000 per year
Salary : $140,000 - $150,000