Site Leader – Managed Services (Site Management)

Job Title: Site Leader - Managed Services (Site Management)
Location: Chicago, IL (Onsite)
Employment Type: Contract (Temp-to-Hire)
Pay Rate: $25.00/hr
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Start Date: Jan 19, 2026
Duration: Approx. 8 weeks (with potential to convert)
Dress Code: Business Casual
Interview Type: Virtual

Important Note : We//'re considering only US citizen and Greencard holders.

We are

Job Summary

The Site Leader is responsible for leading the day-to-day operations of a small onsite managed services location (up to a 2-person site). This role combines print/copy center operations, hospitality services, and customer-facing site management. The ideal candidate has strong customer service skills, production/print experience, and the ability to manage workflows, supplies, and service quality in a professional office environment.

Key Responsibilities

• Lead daily operations of the onsite copy/print center, including printing, binding, and document production

• Serve as the primary onsite point of contact for customer requests, issues, and service compliance

• Provide hospitality services including conference room setup, beverage service, and cafeteria stocking

• Manage incoming and outgoing mail and shipping services

• Operate copiers, printers, mail machines, and related office equipment

• Monitor and maintain inventory of office supplies and place orders as needed

• Coordinate conference rooms and manage basic A/V equipment resources

• Train staff and end users on workflow processes and machine operations

• Ensure quality, accuracy, and timely completion of all work requests

• Create and complete work orders, reports, and required documentation accurately and on time

• Monitor payroll time entries and ensure timekeeping accuracy

• Assist with minor office moves, vendor coordination, and facility-related issue reporting

• Track service levels, deadlines, and compliance with operational standards

• Support shift efficiency, cost control, and material usage

• Maintain a professional, customer-focused environment and positive working relationships

Requirements

• High School Diploma or GED required

• Minimum 2 years of experience in a related field (print services, site operations, facilities, or office services)

• Experience operating advanced office equipment (copiers, printers, mail machines)

• Experience delivering training (formal or informal)

• Strong organizational, multitasking, and time-management skills

• Ability to lead, train, and hold team members accountable

• Excellent customer service and communication skills

• Comfortable walking throughout the facility and performing minor lifting (up to 50 lbs)

• Ability to work independently and handle multiple responsibilities

Work Environment

• Professional office setting

• Requires standing, walking, bending, reaching, and light lifting

• Frequent interaction with internal teams, vendors, and customers

Additional Notes

• Parking is not reimbursed

• No driving required

• This is a hands-on, onsite role requiring strong attention to detail and service excellence